Role overview

Qualifications

Excellent English skills
1 to 3 years of relevant experience
Localization industry experience is a must
Proficiency with CAT tools and project management tools; proficient in Microsoft Office and relevant software

Responsibilities

Manage projects and handle client communications to ensure instructions are executed
Add projects on Transparent software, add POs, and ensure on-time delivery
Deliver projects on time and conduct QA using CAT tools
Handle customer communications regarding new projects, opportunities, feedback, queries, POs, and invoices, and follow up on feedback implementation

Key facts

Remote from: Anywhere
Full time
Mid-level (2-5 years)
Project Manager
English

Hard skills

Global Project Management User Feedback Business Communication Opportunity Analysis Invoicing Project Management Time Estimation Project Management Order Management Client Services Query Planning

Other skills

Microsoft Office
Customer Service
Time Management
Communication

About the company

Future Group Translation Services

Language could be a barrier, we make it a facility Future Group Translation Services was founded in 1994 and in a few years the company became one of the largest global translation and localization companies. Currently, Future Group Translation Services employs over 1200 native, linguistically-competent translators with a global network of specialized resources. - Our global reach is growing.. Twelve "in-country" production and project management offices have made us easily accessible to many of our global clients. - Our technical infrastructure is growing.. Our relentless obsession with process improvement has enabled our clients to have implicit trust in the value of our services. - Our expertise is developing. Hundreds of diverse localization projects in more than 50 languages have given us valuable experience. Future Group Translation Services company provides translation and localization services for: - American and Western Europe languages (English, French, German, Spanish, …) - Asian\Pacific languages (Japanese, Thai, Malay, Vietnamese, Chinese, …) - Central Asian languages (Russian, Ukrainian, Uzbek, Armenian, ...) - Middle Eastern languages (Arabic, Farsi, Urdu, Dari, ...) - African Languages (Africans, Somali, Swahili, Zulu, …) - Eastern European languages (Turkish, Albanian, Bulgarian, Polish, …)

Company details

Company typeLarge

Company size1001 - 5000

Links

Website LinkedIn See all jobs

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Job description

What You'll Do:

Manage projects and handle the communication with client to ensure all instructions are executed.

Key Responsibilities:

Including but not limited to:

Managing projects:

Adding the project on Transparent software.
Deliver projects on time.
Adding the PO on transparent.
Conduct QA using CAT tools.
Estimate deadline.

Handling communication with customers

Handle different communications with the client regarding: new project, opportunities, feedback, queries, Pos, and invoices.
Handle positive and negative feedback.
Follow up on feedback implementation.

What You Bring to the Table:

Excellent English skills.
1 to 3 years of relevant experience.
Localization industry Experience is a MUST
CAT and project management tools
Proficient in Microsoft Office and relevant software.