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Canada PR (Non Voice) (Remote - Mumbai/Bangalore only)

Key Facts

Remote From: 
Full time
Senior (5-10 years)
English

Other Skills

  • Internet Research
  • Quality Assurance
  • Email Etiquette
  • Typing
  • Troubleshooting (Problem Solving)
  • Calmness Under Pressure
  • Communication
  • Multitasking
  • Time Management
  • Critical Thinking
  • Analytical Thinking
  • Detail Oriented
  • Problem Solving

Roles & Responsibilities

  • Typing speed of 24 wpm with 90% accuracy
  • Willingness to work night shifts
  • Strong communication skills and customer service orientation
  • Email etiquette and analytical/problem-solving abilities

Requirements:

  • Cross-check applicant records entered for clients as per rules
  • Perform online research on criminal records
  • Quality check and adhere to quality guidelines while meeting targets
  • Follow IT policy and data security guidelines

Job description

Job Overview:

The primary responsibility for the position is to cross check all the records entered for the applicants who apply for jobs with our clients as per the rules

Job Description:

  • Perform online research on criminal records.
  • Quality check
  • Follow quality guidelines and also achieve the targets set by the Team Leader.
  • Follow the IT Policy and Data Security guidelines.

Skills / Knowledge:

  • Typing speed of 24 wpm / 90% accuracy.
  • Ability to comprehend & articulate
  • Willingness to work in night shifts
  • Good communication skill
  • High Customer Service orientation
  • Email Etiquettes
  • Critical thinking
  • Attention to detail
  • Analytical/Problem solving
  • Troubleshooting ability
  • Multi-tasking
  • Ability to make appropriate business judgment
  • Ability to work under pressure and within strict timeline

Experience:

  • 6 Months to 1 year experience preferred

Education:

  • Undergraduate/Graduate

Work Location:

  • work from home from Mumbai (base location will be Bangalore)
Shift Timing:
  • US/Canada Shift hours 

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

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