Key Facts

Remote From:

Full time

English

Hard Skills

Indexing Digital File Management Audit Info System (AIS) Digital File Management Data Validation Issue Tracking Auditing Problem Management Error Analysis (Numerical Analysis) Document Classification Process Improvement Online Communication

Other Skills

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Microsoft Office
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Collaboration
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Record Keeping
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Problem Reporting
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Computer Literacy
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Quality Control
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Professionalism
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Non-Verbal Communication
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Communication
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Teamwork
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Organizational Skills
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Detail Oriented
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Social Skills
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Problem Solving

Roles & Responsibilities

Strong attention to detail and organizational skills
Basic computer proficiency (MS Office, document management systems)
Ability to follow detailed processes and guidelines
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group

Requirements:

Review scanned documents to verify clarity, accuracy, and completeness
Perform quality checks to ensure correct indexing and categorization of files
Identify and report errors, inconsistencies, or missing information
Document quality issues and work with the project team to resolve them

Job description

Description:

Location: Remote

Overview:
We are seeking a Quality Assurance Analyst to support a large-scale document scanning and digitization project. This role is responsible for ensuring that all scanned documents meet accuracy, completeness, and quality standards before being uploaded into the client’s system. Training will be provided by the client.

Responsibilities:

Review scanned documents to verify clarity, accuracy, and completeness.
Perform quality checks to ensure correct indexing and categorization of files.
Identify and report errors, inconsistencies, or missing information.
Document quality issues and work with the project team to resolve them.
Ensure compliance with project guidelines and client requirements.
Maintain logs of quality control checks and audit results.
Provide feedback to scanning operators to improve accuracy and efficiency.

Qualifications:

Strong attention to detail and organizational skills.
Basic computer proficiency (MS Office, document management systems).
Ability to follow detailed processes and guidelines.
Strong communication and problem-solving skills.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

The expected base salary for this position is up to $25.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

About Us:

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

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