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German Speaking Customer Service Representative

Savior Artigos Texteis Lda

Key Facts

Remote From: 
Portugal
Full time
German, English

Other Skills

  • •
    Customer Service
  • •
    Communication

Roles & Responsibilities

  • Fluent German and English B1+
  • Strong communication skills
  • Customer service experience is a plus

Requirements:

  • Provide German-language customer support to clients and respond to inquiries via email, chat, or phone
  • Resolve customer issues with professionalism and accuracy, escalating complex cases to appropriate teams as needed
  • Maintain accurate records of customer interactions in the CRM and follow up to ensure satisfaction
  • Collaborate with an international support team and participate in training and development opportunities

Job description

German Speaking Customer Service Representative

Location: Portugal
Starting Date: January 2026
Work Model: Remote or On-site

We are looking for German-speaking Customer Service Representatives to join an international support team in Portugal.

Work Schedule:
Monday to Friday
Rotational shifts between 07:00 – 19:00

Qualifications:

  • Fluent German and English B1+

  • Strong communication skills

  • Customer service experience is a plus

Advantages:

  • Competitive salary

  • Monthly bonus

  • Paid training

  • Private health insurance

  • Career development opportunities

Requirements to Apply:

  • CV in English

  • EU work permit or residence card

Easy Apply:
gulsum.pir@cbtalents.org
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