Review suspicious activity and fraud alerts daily, conduct investigations, and determine if ID theft is fraud or a breach, including dispositions for credit washing.
Collaborate with Law Enforcement on vehicle recovery efforts when a vehicle has been stolen.
Perform fraud investigations, including SSN updates, skip tracing, collections, and recovery activities.
Carry out administrative duties and reporting, such as creating investigations, daily fraud reporting, managing the general fraud email, processing mail, and contributing to ad hoc fraud trend analyses.
Job description
Job Title: Fraud Analyst/Admin Duration: 12+ Months Location: Plano, TX (Hybrid) Pay rate: $39/hr on W2
Job Description: What we’re looking for:
Looking for a candidate with experience and specific skills relevant to the job.
Proficiency in investigative tools (such as TLO/LexisNexis), analytical skills, critical thinking, time management, attention to detail, and administrative functions.
What you’ll be doing:
The Investigator will receive and review suspicious activity and fraud alerts daily that need to be cleared, researched and/or investigated.
The Investigator will need to determine if the customer who claimed ID theft is a victim of fraud or are they attempting to breach the vehicle/payment obligation.
Will review claims and make dispositions if it is fraud or attempt at credit washing.
There are cases where an organizations vehicle has been stolen, and recovery efforts must be made. The Investigator may need to work with Law Enforcement (LE) to help complete the recovery process.
Conduct fraud investigations, SSN updates, skip tracing, collections, and recovery.
Perform administrative tasks as needed, examples included but not limited to: create investigations for the team, daily reporting of confirmed and suspected fraud, manage the general fraud email, process physical and electronic mail.
Provide ad hoc reporting as needed.
Assist the Fraud Control Department in identifying current Fraud trends/rings.
Special projects as assigned by Manager
Qualifications/ What you bring
Credit/Underwriting Experience
Investigative/Critical Thinking Experience
Administrative/Data Entry Experience
Added bonus if you have (Preferred):
Auto Lending Fraud Experience
About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
