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Customer Service Specialist Remote Work

Key Facts

Remote From: 
Full time
English

Other Skills

  • Customer Service
  • Computer Literacy
  • Non-Verbal Communication
  • Extroverted
  • Time Management
  • Strong Work Ethic
  • Energetic
  • Organizational Skills
  • Reliability
  • Willingness To Learn

Roles & Responsibilities

  • Strong verbal and written communication skills
  • Basic computer proficiency
  • Strong time management and organizational skills
  • Coachable with a willingness to learn and improve

Requirements:

  • Provide exceptional customer service to working families seeking supplemental benefits
  • Communicate clearly and professionally via phone, email, and chat
  • Assist clients with benefits information, enrollment, and plan details
  • Meet performance targets and contribute to growth within a supportive, mentorship-driven environment

Job description

Position Overview
We are currently seeking motivated individuals with strong customer service skills to join a well-established supplemental benefits organization that has been serving working families for over 65 years. As we continue expanding across new territories, we are looking to bring on dedicated Benefits Representatives who are driven, goal-oriented, and eager to grow within a supportive, performance-based environment.

Qualifications

  • Strong verbal and written communication skills
  • Basic computer proficiency
  • Solid work ethic and reliability
  • Outgoing, positive, and energetic personality
  • Coachable with a willingness to learn and improve
  • Strong time management and organizational skills
  • Ability to pass a criminal background check

What We Offer

  • Comprehensive benefits package (available after 90 days)
  • Weekly pay with first-year average earnings of $70,000–$75,000
  • Performance-based bonuses
  • Health insurance reimbursement
  • Life insurance coverage
  • Retirement plan options
  • Ongoing training, mentorship, and advancement opportunities

Requirements

  • Computer or laptop
  • Cell phone with unlimited long-distance calling
  • Reliable high-speed internet (Wi-Fi access)

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