The Credentialing Vendor Management Specialist will support credentialing operations by overseeing external vendor performance, coordinating provider-related workflows, and ensuring accurate reporting and compliance across credentialing activities. This role partners closely with internal teams to manage vendor deliverables, analyze operational data, prepare leadership-facing materials, and support recurring approval and review meetings.
This is a temporary position expected to last approximately four months, with the possibility of extension.
Vendor Partnership & Oversight
Serve as a primary point of contact for credentialing-related vendors.
Monitor vendor performance and address operational issues, escalations, and service inquiries.
Track vendor requests, issues, and resolutions to ensure timely follow-up.
Participate in recurring vendor check-ins to review performance metrics, challenges, and improvement opportunities.
Credentialing & Provider Workflow Support
Review incoming provider credentialing activity across internal systems.
Identify provider classifications and ensure accurate routing, documentation, and status updates.
Support onboarding of new providers into credentialing workflows.
Validate provider data and coordinate updates to maintain data accuracy across platforms.
Process provider and facility applications requiring leadership approval.
Audit, Compliance & Monitoring
Support oversight of delegated vendor reviews and audits, including documentation tracking and follow-up activities.
Monitor provider status changes, exclusions, or sanctions and communicate findings to appropriate stakeholders.
Maintain internal tracking tools used for compliance, reporting, and operational reviews.
Assist with monitoring and follow-up on corrective action activities when applicable.
Reporting & Presentation Development
Compile, analyze, and reconcile credentialing and vendor-related data from multiple sources.
Develop summaries, reports, and presentation materials for leadership and committee review.
Prepare agendas and documentation for recurring operational and governance meetings.
Present credentialing and vendor updates to clinical and operational leadership on a recurring basis.
Cross-Functional Collaboration
Partner with internal analytics, operations, and compliance teams to gather and validate required information.
Identify data discrepancies and assist with resolution efforts.
Support process improvements through documentation, communication, and coordination.
Additional Support
Assist with special projects aligned with credentialing, vendor oversight, or operational needs.
Attend standing and ad-hoc meetings as required.
5+ years of experience in healthcare vendor management, operations, or related administrative functions.
Prior exposure to credentialing processes, provider onboarding, or regulatory/compliance workflows strongly preferred.
Bachelor’s degree preferred.
Experience working in fast-paced environments with evolving priorities and limited process documentation.
Strong analytical, organizational, and documentation skills.
Advanced proficiency with Microsoft Office and collaboration tools.
Excellent communication skills with the ability to interact confidently with leadership.
Background in account management or vendor-facing roles highly desirable.
Temporary assignment (~4 months) with potential extension.
Fully remote
Eastern Time business hours preferred.
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