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Quality Control Specialist

Key Facts

Remote From: 
Full time
English

Other Skills

  • •
    Quality Control
  • •
    Microsoft Excel
  • •
    Microsoft PowerPoint
  • •
    Microsoft Office
  • •
    Microsoft Word
  • •
    Quality Control
  • •
    Checklists
  • •
    Non-Verbal Communication
  • •
    Time Management
  • •
    Detail Oriented
  • •
    Social Skills

Roles & Responsibilities

  • High school graduate; college degree preferred
  • Knowledge of post-marketing drug surveillance programs
  • Quality control experience in call centers, health care, or pharmaceutical care
  • Working knowledge of Microsoft Word, Excel, PowerPoint and other Office tools; well-organized with strong attention to detail and good written/verbal, interpersonal and time management skills

Requirements:

  • Perform quality control checks on assigned programs, identify corrective and preventive actions, and perform follow-up activities
  • Review associates' documentation for accuracy and print and review daily reports for assigned programs
  • Assist operational staff in developing and implementing operational quality control processes utilizing tools such as checklists and double-data entry
  • Monitor the effectiveness of the implemented quality control procedures and report summarized results to the Director, Program Management Quality Control and Senior Manager, Quality Assurance; promote quality awareness

Job description

As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. 

Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity. 

If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! 


Quality Control Specialist

 
Brief Description

Responsible for completing quality control checks on assigned programs and assisting in the implementation, maintenance and documentation of quality control practices, procedures and programs.


Specific job duties:

  • Perform quality control checks on assigned programs, identify corrective and preventive actions, and perform follow-up activities. 
  • Review associates’ documentation for accuracy.
  • Print and review daily reports for assigned programs.
  • Assist operational staff in developing and implementing operational quality control processes utilizing appropriate tools (checklists, double-data entry, etc).
  • Monitor the effectiveness of the implemented quality control procedures and report summarized results of all quality control processes to the Director, Program Management & Quality Control and Senior Manager, Quality Assurance.
  • Promote quality awareness.
  • Other duties as assigned by the Director, Program Management & Quality Control and as determined by UBC SOPs.


Desired Skills and Qualifications:

  • High School Graduate; college degree preferred. 
  • Knowledge of Post Marketing Drug Surveillance programs
  • Quality Control related experience in call centers, health care or pharmaceutical care 
  • Working knowledge of Microsoft Word, Excel, PowerPoint and other Office tools as required
  • Well-organized
  • Strong attention to detail 
  • Good written/verbal skills
  • Good interpersonal skills
  • Good time management skills


Benefits:

At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally. 

Here are some of the exciting perks UBC offers: 

  • Remote opportunities 
  • Competitive salaries 
  • Growth opportunities for promotion 
  • 401K with company match* 
  • Tuition reimbursement (after 90 days of employment) 
  • Flexible work environment 
  • 20 days PTO
  • Paid Holidays 
  • Employee assistance programs 
  • Medical, Dental, and vision coverage 
  • HSA/FSA 
  • Telemedicine (Virtual doctor appointments) 
  • Wellness program 
  • Adoption assistance 
  • Short term disability (after 90 days of employment) 
  • Long term disability 
  • Life insurance 
  • Discount programs 


UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients. 

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