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Director, Library Channel

Roles & Responsibilities

  • Bachelor's degree or 10+ years of equivalent experience
  • Minimum of 7 years of experience in scholarly publishing
  • Minimum of 5 years of experience in leading sales, marketing, and related support staff
  • Experience working in a non-profit association or society

Requirements:

  • Lead the development and execution of a cohesive global library channel strategy that unifies sales and marketing to achieve renewal, expansion, and new business revenue goals
  • Set revenue targets, KPIs, and territory plans, and oversee forecasting, pipeline management, and performance reporting
  • Strengthen global relationships with consortia, academic libraries, institutional purchasers, and key vendors/partners to expand APA's reach and impact
  • Direct and coach a global team of library sales professionals responsible for managing renewals, driving account growth, and acquiring new institutional customers across APA's product portfolio

Job description

Note: APA operates on a 37.5-hour work week with one-hour lunch breaks each day. APA sets salaries based on several considerations, including years of relevant experience, level of education, and previous staff and/or governance experience at APA.

The Director, Library Channel leads APA Publishing’s sales and marketing team for the academic research library market. The Director manages the day-to-day relationships with our global distribution partners to expand reach, improve customer experience, and drive sustainable growth. The Director is responsible for achieving annual sales and revenue goals for APA Publishing’s database program, for building and maintaining a culture that is consistent with APA’s mission, vision, and core competencies, and for advancing our global brands that stand for quality and impact.

Education and Experience Required:

  • A bachelor’s degree (or 10+ years of equivalent experience).
  • Minimum of 7 years of experience in scholarly publishing.
  • Minimum of 5 years of experience in leading sales, marketing, and related support staff.
  • Experience working in a non-profit association or society.

Computer Skills Required:

  • Advanced experience with the Microsoft Office Suite.
  • Experience using Salesforce and related CRM tools.

Responsibilities:

  • Lead the development and execution of a cohesive global library channel strategy that unifies sales and marketing to achieve renewal, expansion, and new business revenue goals.
  • Set revenue targets, KPIs, and territory plans, and oversee forecasting, pipeline management, and performance reporting.
  • Strengthen global relationships with consortia, academic libraries, institutional purchasers, and key vendors/partners to expand APA’s reach and impact.
  • Direct and coach a global team of library sales professionals responsible for managing renewals, driving account growth, and acquiring new institutional customers across APA’s product portfolio.
  • Lead marketing team members in the creation of multi‑channel campaigns that generate inbound leads, support renewal efforts, and increase product awareness.
  • Ensure marketing strategies are data‑driven and fully aligned with sales priorities, fostering a unified commercial approach.
  • Collaborate closely with product, content, and technology teams to ensure customer insights and market feedback inform product development and roadmap decisions.
  • Partner with customer engagement and support teams to ensure an exceptional post‑sale experience and drive strong renewal outcomes.
  • Potentially travel up to 10% of the time.
  • Other duties as assigned.

About APA:

The American Psychological Association (APA) represents 146,000 psychologists, students, and affiliates, primarily in the U.S. and Canada but also in other countries around the world. APA is a scientific and professional organization with about 500 employees and is categorized as a 501(c)(3) along with its 501(c)(6) companion organization, APA Services, Inc.

APA offers a generous employee benefits program, including Remote Work/Flexible Scheduling; a 401(k) option with employer match of up to 4%; medical, dental, and vision insurance options and an outpatient mental health benefit; paid personal/vacation time plus 12 paid holidays; Family/Medical Leave; tuition assistance; an Employee Assistance Program (EAP); short- and long-term disability insurance; and more. 

Job Location: Remote: APA jobs may be considered for remote work eligibility as defined in APA’s Flexible Work Policy and are subject to approval. Remote work employees may not work from the following states or U.S. territories: Alaska, California, Colorado, Guam, Hawaii, Iowa, Louisiana, Montana, Nebraska, New York, North Dakota, Ohio, Puerto Rico, Rhode Island, U.S. Virgin Islands, Washington, Wyoming.

Application Instructions:

Qualified candidates must apply online through APA’s applicant system and attach a resume and cover letter specifying your salary expectations. Applications that are submitted without both documents are considered incomplete and will not be reviewed for consideration. Once your application is submitted, you will receive a confirmation email. Please make sure to check your Spam folder if you do not receive an email from us.

The American Psychological Association is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, or any other protected categories covered under local law.

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