Senior Relationship Manager, International

Note: APA operates on a 37.5-hour work week with one-hour lunch breaks each day. APA sets salaries based on several considerations, including years of relevant experience, level of education, and previous staff and/or governance experience at APA.

The Senior Relationship Manager, International is a senior sales and strategic partnership role responsible for driving revenue growth and managing relationships across assigned international sales territories. This includes engagement with institutional clients such as academic librarians, consortia, hospitals, government agencies, and corporations within various global regions. The role focuses on strategic sales planning, territory‑specific market development, client relationship management, and subscription revenue growth for APA’s publishing databases and digital products. 

Education and Experience Required:   

• Bachelor’s degree required (MBA or MLIS preferred). 

• 7+ years of sales experience in: 

• academic databases 

• e-journals or e-books 

• academic library markets 

• 3+ years working with channel partners or third-party sales vendors 

• Proven track record selling to institutional decision-makers 

Computer Skills Required (including level of expertise): 

• MS Office Suite 

• CRM Systems, e.g. Salesforce  

Responsibilities:  

Revenue & Sales Strategy 

• Achieve annual revenue targets for assigned APA publishing products, markets and channels 

• Develop and implement Account Sales Strategy & Territory Development Strategy for both new and renewal accounts. 

• Identify new customer acquisition opportunities and expand existing accounts. 

• Maintain a sales pipeline for renewals and new deals.  

Client Relationship Management 

• Manage relationships with institutional clients and library consortia. 

• Engage decision-makers at academic, hospital, corporate, and government institutions. 

• Develop & maintain relationships at all levels of the academic institution applicable in the value chain. 

• Conduct needs assessments and consultative sales discussions. 

• Present solutions, proposals, and close sales deals.  

Collaboration & Market Engagement 

• Work closely with marketing, product management, and sales operations teams. 

• Provide consultative guidance to third-party platform vendors selling APA products. 

• Represent APA at industry conferences and customer events.  

Revenue Optimization 

• Drive growth through: 

• New client acquisition 

• Gap analysis of existing customers 

• Subscription renewals and retention. 

• Travel up to 20% 
• Other duties as assigned.  

About APA:

The American Psychological Association (APA) represents 146,000 psychologists, students, and affiliates, primarily in the U.S. and Canada but also in other countries around the world. APA is a scientific and professional organization with about 500 employees and is categorized as a 501(c)(3) along with its 501(c)(6) companion organization, APA Services, Inc.

APA offers a generous employee benefits program, including Remote Work/Flexible Scheduling; a 401(k) option with employer match of up to 4%; medical, dental, and vision insurance options and an outpatient mental health benefit; paid personal/vacation time plus 12 paid holidays; Family/Medical Leave; tuition assistance; an Employee Assistance Program (EAP); short- and long-term disability insurance; and more. 

Job Location: Remote: APA jobs may be considered for remote work eligibility as defined in APA’s Flexible Work Policy and are subject to approval. Remote work employees may not work from the following states or U.S. territories: Alaska, California, Colorado, Guam, Hawaii, Iowa, Louisiana, Montana, Nebraska, New York, North Dakota, Ohio, Puerto Rico, Rhode Island, U.S. Virgin Islands, Washington, Wyoming.

Application Instructions:

Qualified candidates must apply online through APA’s applicant system and attach a resume and cover letter specifying your salary expectations. Applications that are submitted without both documents are considered incomplete and will not be reviewed for consideration. Once your application is submitted, you will receive a confirmation email. Please make sure to check your Spam folder if you do not receive an email from us.

The American Psychological Association is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, or any other protected categories covered under local law.

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