Business Development Specialist

Who we are

Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®.

We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.

About the role

The Business Development Specialist plays a critical role in creating a qualified pipeline for Quantum Health’s Sales organization. Business Development Specialists are responsible for sourcing, qualifying, and advancing early-stage opportunities with Direct Employers and Consultants aligned to Quantum Health’s Ideal Customer Profile (ICP). This role combines outbound prospecting, inbound lead qualification, consultant engagement, and event-based prospecting to deliver consistent meeting production and pipeline influence.

Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH.

What you’ll do (Essential Responsibilities)

Meeting Generation & Qualification

• Source and book qualified Discovery Meetings with Direct Employer prospects and Consultant partners.
• Consistently achieve or exceed monthly, quarterly, and annual meeting targets, including minimum Direct Employer requirements.
• Conduct initial qualification conversations, articulate Quantum Health’s value proposition, and ensure meetings meet “Qualified Prospect” criteria.
• Attend Discovery Meetings when needed to support progression to Sales Qualified (SQ).
• Partner with Sales Executives and SAs to set the next steps and confirm opportunity advancement.

Outbound Prospecting & Territory Development

• Execute structured outbound outreach (phone, email, LinkedIn, Outreach.io campaigns) to build a predictable pipeline of qualified prospects.
• Build and maintain territory coverage aligned to GTM strategy, segment criteria, and assigned account lists.
• Identify, research, and prioritize target accounts via Salesforce, ZoomInfo, LinkedIn Sales Navigator, and other BD tools.
• Maintain strong working knowledge of competitor landscapes and market trends.

Data Quality, Documentation & Technology Utilization

• Ensure accurate and timely entry of all activities, contacts, meetings, and opportunity details in Salesforce.
• Maintain accurate and up-to-date Account and Contact records in Salesforce, ensuring segmentation, titles, hierarchies, outreach activity, and data fields are consistently updated.
• Follow all BD processes for event creation, opportunity creation, meeting recording, and progression workflows.
• Provide weekly and monthly reporting on pipeline creation, outreach performance, and territory engagement.
• Prepare pre-call briefs and materials as needed for Sales Executives.

Campaign Execution & Event-Based Prospecting

• Execute and monitor campaigns via phone calls, Outreach.io sequences, and LinkedIn outreach in assigned territory to ensure a robust pipeline of opportunities.
• Support event-based initiatives as needed related to conference booth engagement and sales hosted events.
• Other duties as assigned.

What you’ll bring (Qualifications)

• Education: Bachelor's degree in business or equivalent
• Experience: 3+ years of experience in B2B Inside Sales/Business Development/Lead Generation; healthcare field a plus
• Demonstrated proficiency in using Word, PowerPoint and Excel
• Experience using Salesforce, ZoomInfo, Outreach.io, LinkedIn Sales Navigator, miEdge, BenefitFlow, or similar tools
• Strong communication skills with the ability to lead high-level conversations with senior HR, Benefits, and Consultant contacts
• Highly organized, self-motivated, and comfortable working in a metric-driven environment.
• Ability to manage multiple priorities, maintain accurate documentation, and work independently in a hybrid or remote setting.
• Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
• A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us.

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