Key Facts

Remote From:

Full time

English

Hard Skills

Event Scheduling Electronic Health Record Applications Patient Registration Data Entry Electronic Referrals Telehealth Medical Record Management Prior Authorization Queue Management Provider Data Management Patient Registration Medical History Documentation Insurance Policies Medical Billing Medical Practice Management Software Patient Education And Counseling Short Message Peer-To-Peer

Other Skills

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Professionalism
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Client Confidentiality
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Communication
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Time Management
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Customer Service
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Detail Oriented
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Problem Solving

Roles & Responsibilities

Allied medical background
Experience with Electronic Health Records (EHR) and practice management systems
Knowledge of HIPAA regulations and patient privacy practices
Strong communication, organizational, and multitasking skills for remote/virtual work

Requirements:

Greet patients and caregivers via phone, email, and virtual platforms; collect demographics and medical history; input information into EHR/practice management systems and maintain HIPAA-compliant records
Verify insurance coverage and eligibility; obtain pre-authorizations/referrals as required; communicate patient financial responsibilities and coordinate with insurers to resolve discrepancies
Schedule patient appointments based on provider availability; send reminders; reschedule/cancel as needed; manage waitlists and optimize provider schedules
Provide remote administrative support to ensure smooth patient flow by coordinating with clinical staff and maintaining accurate patient records

Neolytix LLC

Health Care

About Neolytix LLC

Neolytix is a Management Service Organization (MSO) serving healthcare provider organizations. We use technology & data enabled solutions through an evolving, product centric approach to provide a range of end to end professional services. Our services focus on Patient & Provider Journeys as we build automated solutions in Revenue Cycle Management, Credentialing, CVO, Medical Virtual Assistants, Patient Access Services, Digital Marketing and Digital Health with guaranteed impact on the overall bottom line. That means better service for a lower cost. #MedicalBilling #RPM #MSO #medicalbilling #remotepatientmonitoring #valuebasedcare #revenuecyclemanagement #Healthcareproviders #digitalhealth #Patientaccess

Industry: Health Care

Founded: 2018

Company size: 201 - 500

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Job description

Patient Registration & Intake

Greet patients and caregivers professionally via phone, email, and virtual platforms
Collect accurate patient demographic information, medical history, and contact details Prepare and process patient admission and discharge documentation
Enter patient information into Electronic Health Records (EHR) and practice management systems
Maintain accurate and complete patient records in compliance with HIPAA regulations
Verify patient identity and update existing patient profiles as needed

Insurance Verification & Authorization

Verify insurance coverage and eligibility for services prior to appointments
Obtain pre-authorizations and referrals as required by insurance plans
Communicate patient financial responsibilities including copays, deductibles, and coinsurance
Process insurance information and ensure accurate billing documentation
Coordinate with insurance companies to resolve coverage questions and discrepancies
Stay updated on various insurance plans, policies, and procedures

Appointment Scheduling & Coordination

Schedule patient appointments based on provider availability and patient needs
Send appointment reminders and confirmations via phone, email, or SMS
Reschedule and cancel appointments as requested while maintaining optimal provider schedules
Coordinate with clinical staff to ensure smooth patient flow and minimize wait times
Manage appointment waitlists and fill cancellations efficiently

Pay: Php20,000.00 - Php35,000.00 per month

Benefits: