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Employee Relations Coordinator

Key Facts

Full time
Expert & Leadership (>10 years)
English

Other Skills

  • •
    Microsoft PowerPoint
  • •
    Microsoft Word
  • •
    Microsoft Excel
  • •
    Client Confidentiality
  • •
    Non-Verbal Communication
  • •
    Multitasking
  • •
    Organizational Skills
  • •
    Detail Oriented

Roles & Responsibilities

  • 0-3 years of HR experience
  • Bachelor's degree in HR or a related field
  • Strong communication skills, both oral and written
  • Ability to work with confidential information

Requirements:

  • Daily management of the employee relations email inbox, including documenting requests, triaging to appropriate departments, and escalating concerns to senior HR staff
  • Respond to the employee relations telephone hotline
  • Unemployment responses and tracking
  • Maintain personnel records and other employee information to ensure accuracy, completeness, and legal compliance

Job description

Pay Range:  

  • $45000 - $50000 / year

 

Our Perks: 

  • Generous PTO plans, sick pay and health benefits
  • Annual bonus based on employment standing*
  • Work from home and hybrid model employment
  • Confie Enablement Fund/ Scholarship Program
  • I-Care Recognition Program
  • Corporate Social Responsibility Program
  • Diversity, Equity and Inclusion Initiatives
  • Confie Hub and Discount Programs (Gym Membership)

 

Purpose

Perform a variety of professional administrative tasks in support of the organization's employee relations function

 

Essential Duties & Responsibilities

Daily management of the employee relations email inbox through documentation, responding to employee requests, triaging emails to the appropriate departments, and escalating employee concerns or accountability requests to senior members of employee relations

Answer the employee relations telephone hotline

Unemployment responses and tracking

HR mail processing

Assist in the investigation audits

Maintain personnel records or other employee information that is accurate, complete, and fulfills legal requirements

Respond to standard requests for employee records based on the established guidelines and refer more complex or confidential inquiries to management

Maintain a repository of forms, handbooks, policies, or other documents that are needed by employees

 

Qualifications and Education Requirements

0-3 years of HR experience

HR Certification, a plus (HRCI or SHRM)

Bachelor's degree in HR or a related field

Strong communication skills, both oral and written

Ability to effectively multitask several projects

Ability to work independently

Ability to work with confidential information

 

Preferred Skills

Critical attention to detail and strong organizational skills

Proficient with Microsoft Office products (Word, Excel, PowerPoint)

Familiarity in working with HRIS; UKG is a plus

 

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

 

Notice 

As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie’s use of these computer systems should contact Human Resources at employeerelations@confie.com

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