Lead Coordinator, Production

Are you a detail-driven leader with a passion for quality and process excellence?

Join Esquire as a Lead Coordinator, Production—a key role where you’ll drive transcript production accuracy, mentor team members, and ensure seamless delivery of high-quality legal products.

Why Choose Esquire?

Esquire is a leader in legal support services, known for innovation, professionalism, and delivering exceptional quality. As part of our team, you’ll receive comprehensive training, competitive benefits, and the opportunity to collaborate across departments. At Esquire, we are focused on Getting it Right for our clients, our partners, and our employees. We empower our teams to continuously improve and deliver results that build lasting client relationships.

About the Role

As a Lead Coordinator, Production, you’ll play a critical role in overseeing transcript production workflows. You will monitor job queues, prioritize time-sensitive assignments, and ensure the highest standards of quality control. Acting as a Subject Matter Expert (SME), you’ll train and mentor Production Coordinators while partnering with field offices and court reporters to ensure efficient and accurate production outcomes.

Key Responsibilities

• Train and mentor Production Coordinators on processes, procedures, and best practices
• Develop and maintain training materials to ensure consistency across the team
• Monitor job queues, prioritize assignments, and maintain Must-Ship Lists
• Track deadlines and expedite time-sensitive transcript production as needed
• Perform thorough quality control checks on transcripts and reporter files
• Ensure all production files include required components (exhibits, links, XMEF, etc.)
• Provide hands-on support for complex production assignments
• Collaborate with court reporters and local offices to resolve issues and obtain corrections
• Input and verify order details for accurate shipping and invoicing
• Communicate team needs and process improvements to leadership
• Support and motivate team members to meet performance and quality standards

What You’ll Need

• Skills: Strong organizational, analytical, and problem-solving abilities with excellent communication skills
• Experience: 2+ years of Production Coordinator experience and 3+ years of client service experience in an office setting
• Technical: Proficiency in Microsoft Outlook, Word, Excel, and reporting tools
• Knowledge: Familiarity with legal processes or law firm environments is a plus
• Education: High school diploma or GED required; Associate’s degree preferred
• Work Style: Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
• Attributes: Detail-oriented, adaptable, and capable of working under pressure while maintaining high accuracy

What Success Looks Like

• Consistently meeting or exceeding production deadlines
• Achieving at least 90% productivity and 98% accuracy benchmarks
• Serving as a reliable resource and mentor for team members
• Ensuring smooth coordination between production teams, field offices, and reporters

Work Environment

This role is a remote position. The position requires the ability to manage multiple priorities in a dynamic and fast-paced setting.

💬 Don’t meet every single requirement?

We’re committed to building a diverse and inclusive workplace. If you’re excited about this role but your experience doesn’t align perfectly, we still encourage you to apply—you may be just the right person for this or other opportunities.

Equal Opportunity & Accommodations:

Esquire Deposition Solutions policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

Esquire Deposition Solutions is committed to fair hiring practices. Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable laws, including but not limited to the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance. We also comply with similar laws in other jurisdictions where we operate.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request reasonable accommodation. You can submit your request to talent.acquisition@esquiresolutions.com.