Customer Support Specialist - Polish language

This is a remote position.

Are you passionate about helping people and solving problems over the phone?

Join Silver Bell Group and become part of a team supporting customers in the insurance sector. We are looking for Polish-speaking Customer Support Specialists who want to grow in an international environment and work within a dynamic and supportive team.

Responsibilities:

• Provide customer support in Polish via phone
  

• Assist customers with inquiries, orders, and product-related questions
  

• Accurately document and maintain records of customer interactions and solutions
  

• Deliver a high level of customer satisfaction through professional and friendly communication
  

Requirements:

• Fluent in Polish (written and spoken)
  

• Intermediate to advanced level of English
  

• Strong communication skills and a customer-oriented mindset
  

• Previous experience in customer support or a similar role is an advantage
  

• Ability to work in a fast-paced, team-oriented environment
  

What we offer:

• Competitive salary
  

• Comprehensive onboarding and training to help you succeed
  

• Remote work model
  

• Clear career path and opportunities for advancement
  

• Referral bonus program – earn extra by recommending friends
  

• Team-building activities and a supportive team culture