Attorney-Represented Claims Adjuster

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

Take the lead on complex automobile accident claims where your expertise truly matters. In this role, you’ll investigate and confirm the facts of loss for high‑complexity auto claims, applying critical thinking and sound judgment to determine coverage, liability, and damages.

You’ll own the claims process from investigation through resolution—adjusting and negotiating settlements within your authority while delivering fair, accurate, and timely outcomes for all parties involved. Beyond handling challenging claims, you’ll serve as a trusted mentor, supporting and sharing knowledge, guidance, and best practices.

National General Insurance is currently hiring an experienced Attorney-Represented Casualty Adjuster. The ideal candidate will be working remotely based in one of the following states: Georgia or Florida and possess experience in handling complex claims.

This role is ideal for an experienced adjuster who enjoys solving complex problems, making informed decisions, and elevating both customer outcomes and team performance.

Key Responsibilities

• Determines subrogation or fraud potential and how to handle for complex cases

• Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

• Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority

• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex injury claims

• Recognizes and identifies body parts of a vehicle and understanding other potential property damage

• Identifies customer needs and works to meet those needs using appropriate customer service skills

 

Skills

Accident Claims, Adaptability, Auto Insurance Claims, Case Management, Claims Administration, Claims Resolution, Claims Review, Complex Claims, Insurance Policies, Negotiation, Personal Injury Claims, Prioritization, Proactive Thinking, Relationship Management, Team Player, Time Management

 

Compensation

Pay Transparency:

Base compensation offered for this role is:

Auto Analyst III: $50,000 - $65,300

Auto Consultant I: $50,000 - $74,120

Auto Cons II: $56,000 - $82,500

Auto Sr Cons I: $68,500 - $104,100

And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.