Leadership Enablement Senior Associate

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Leadership Enablement Senior Associate plays a critical role in enabling frontline leaders by ensuring accurate timekeeping, auditing attendance records, processing system changes and supporting performance management processes. This role serves as a liaison between frontline leadership, HR and other internal partners. The associate will analyze data, resolve discrepancies, and provide actionable insights to improve workforce management and operational efficiency.

Key Responsibilities:

• Audit attendance and performance data to identify trends, discrepancies, and opportunities for improvement, partnering closely with frontline leaders to support effective performance management processes.

• Process employee system transactions, including manager changes, employee transfers, schedule updates, and other required adjustments to ensure accuracy and compliance.

• Design, generate, and distribute attendance and performance reports for leadership, providing visibility into workforce trends and supporting data‑driven decision making.

• Work collaboratively with HR, IT, MyHR, and other internal partners to support system improvements, policy updates, and enhancements to timekeeping and performance management processes.

• Serve as a primary point of contact for employees and managers by providing training, guidance, and best‑practice support related to timekeeping, performance management, and system usage.

• Audit, investigate, and resolve timekeeping discrepancies in partnership with employees and frontline leaders to ensure timely resolution and data integrity.

• Support timekeeping updates and corrections, including Workday schedule changes, missed punches, and other necessary adjustments.

• Exercise independent judgment to manage multiple assignments simultaneously with minimal supervision in a fast‑paced operational environment.

• Utilize multiple systems to support frontline leaders with employee‑related transactions and inquiries.

• Participate in and contribute to continuous improvement initiatives aimed at increasing efficiency, accuracy, and the overall employee experience.

Preferred Qualifications:

• Two years of experience supporting timekeeping, performance management, human resources operations, or administrative processes in a corporate or operational setting.

• Strong analytical and organizational skills, with the ability to identify trends, resolve discrepancies, and manage competing priorities effectively.

• Demonstrated ability to work independently while collaborating with cross‑functional partners and providing clear, professional guidance to employees and leaders.

• Experience working across multiple systems and tools (Verint, Workday, ServiceNow)

Please note: This role requires working every other Sunday to support and finalize payroll processing

Education

• High School Diploma or GED (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Skills

Detail-Oriented, Independent Judgment, Problem Solving, Proritization, Report Creation

Compensation

Compensation offered for this role is $22.74- $33.99 per hour and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.