Our Company:
We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!
What you'll do...:
The Seasonal, Lead Virtual Tax Professional leads a remote team of Virtual Tax Professionals dedicated to delivering Second Look reviews, resolving complex tax issues, and driving exceptional client outcomes. This role emphasizes virtual leadership, tax expertise, quality assurance, and team performance coaching.
Day to day, you'll...
- Recruit, interview, and hire seasonal Virtual Tax Professionals
- Deliver training on tax policies, Second Look methodology, transcript analysis, virtual platforms, and workflow systems
- Create, manage, and adjust team schedules
- Monitor attendance and compliance
- Review metrics and provide coaching
- Foster a collaborative virtual work environment
- Provide technical and tax support to team members
- Guide associates in interpreting IRS transcripts and identifying opportunities
- Ensure IRS and H&R Block compliance standards
- Support client escalations and virtual service delivery
What you'll bring to the team...:
- Supervisory experience preferred
- Strong communication skills
- Ability to lead remote teams
- Tax preparation expertise with 3+ years experience
- Experience serving clients virtually
- Flexibility for seasonal hours
- Internet speed of at least 15 Mbps
It would be even better if you also had...:
- Circular 230 credentials
- Experience leading remote teams.
- Bachelor's degree in relevant field
Why work for us:
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
Pay Range Information:
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range:
$25.10 - $37.64/Hr.
Sponsored Job:
#LI-Remote
