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Technical Sales Engineer

ADLINK Technology

Role overview

Qualifications

  • BSEE or equivalent degree
  • Minimum 10 years of related experience
  • Demonstrated leadership and ability to work with cross-functional teams and customers
  • Strong communication skills and familiarity with high-speed design, PC architecture, and standard engineering tools

Responsibilities

  • Manage new opportunities requiring Technical Sales Engineer support using Salesforce and coordinate onsite customer meetings
  • Lead design efforts for custom system-level solutions from concept through production launch, including ODM/DMS+ projects and NPI processes
  • Create customer-facing technical content, presentations, proposals, and SOW, and collaborate with sales and PSM as needed
  • Track project schedules and performance using MS Project and Excel; drive issue resolution and guide hardware design from prototype to production while mentoring junior team members

About the company

ADLINK Technology logo

ADLINK Technology

Embedded Systems & IoT Software

ADLINK Technology Inc. (TAIEX:6166) leads edge computing, the catalyst for a world powered by artificial intelligence. ADLINK manufactures edge hardware and develops edge software for embedded, distributed and intelligent computing– more than 1600 customers around the world trust ADLINK for mission-critical success. ADLINK contributes to open source, robotics, autonomous, IoT and 5G standards initiatives across 24+ consortiums, driving innovation across industries. For over 25 years, with 1800+ ADLINKers and 200+ partners, ADLINK enables the technologies of today and tomorrow, advancing technology and society around the world.

Company details

Company typeLarge
IndustryEmbedded Systems & IoT Software
Company size1001 - 5000

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Job description

About Us:
Founded in 1995, ADLINK is one of the world’s leading-edge computing companies and a technology-leading platform provider in the embedded computing industry. Headquartered in Taiwan, ADLINK has operations in the United States, UK, Singapore, China, Japan, Korea and Germany. With more than 1,800 dedicated employees around the world, we are proud to provide ADLINK products to over 40 countries across five continents, with worldwide distribution networks. ADLINK is also proud to be associated with many major technology leaders and Fortune 500 companies.

Salary Range: $150,000 - $180,000
The Technical Sales Engineer position is remote.

How will you make an impact:
Work closely with the ADLINK sales team on new opportunities and drive solutions to meet customers’ needs which may include carrier designs, semi-custom based ADLINK standard products, and full custom system level solutions.  Provide architectural ideas and solutions to meet customers’ requirements.  Learn the customers pain points.  Lead engineering teams responsible for the design of these products from concept through to production launch. This role also requires strong technical program management skills.  The types of designs will vary based on customer, market and company needs but in general can include leading edge next generation x86 processor, ARM based tablets, COM Express, SMARC, and NVIDIA Jetson, carriers, products, or systems.

What will you do:
  • Manage new opportunities that require Technical Sales Engineer support through the use of SalesForce.
  • Work with the ADLINK sales team to win custom system level design opportunities which will include travel for onsite customer meetings.
  • Create customer facing presentations and documentation materials specific to technical content. Do not let the Sales team create this content, this is the responsibility of the Technical Sales Engineer.
  • Work with PSM team, when necessary, to support new opportunities that require detailed technical support.
  • Create and provide detailed, customer facing, technical content which will be used in Proposals and Statement of Work (SOW). 
  • Strong communication skills including presenting to the customer.
  • Strong Technical Program Management skills required to lead development of projects during the NPI process.
  • Support customers technical requests and issues, drive to root cause, and bring value to our customers by being responsive to their needs.
  • Track and manage ODM/DMS+ projects using Excel for action trackers to ensure project performance and customer expectations are met.
  • Create and manage project schedules (MS Project) to maintain project timelines for ODM/DMS+ and customized projects.
  • Lead hardware design activities from prototype to production phases, driving resolutions for customer reported issues.
  • Help develop NRE, Tooling, and certification plans.
  • Review and identify gaps in BOM Costs by working with internal AATI engineering teams, the Business Unit, and DMS+ as appropriate.
  • In San Jose Office as needed.
  • Help develop NRE, Tooling, and certification plans.
Supervisory Responsibilities:
  • Provide regular management reports detailing team metrics including work loading, schedule tracking, project cost tracking, and others as agreed too.
  • Mentor, train, and nurture junior team members on ADLINK process; correct design techniques and best practices

How will you get here?

Education:
• Minimum of BSEE or equivalent.

Experience:
• Minimum of 10 years related experience.

Knowledge/Skills/Qualifications:
• Demonstrated leadership skills
• Ability to work with customers as well as internal teams
• Demonstrated ability to work with cross functional teams
• Familiarity with high-speed design and debug techniques
• Familiarity with PC architecture
• Must be organized through and possess excellent written and verbal communication skills
• Using a computer
• Using standard SW tools for daily tasks like Word, Excel, Power Point
• Using Engineering tools to view Schematics and PCB Layouts
• Using small tools like screw drivers and plyers
• English speaking with good verbal and written communication skills

Benefits:
  • Medical, Dental, and Vision Insurance
  • Life, AD&D, Short Term Disability, and Long-Term Disability insurance
  • 401k retirement plan
  • HSA, Health Care FSA and Dependent Care FSA
  • Vacation and Sick Leave
  • Paid holidays
Physical Demands and Work Environment:
  • While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
  • Must be able to operate general office equipment.
  • Physical stamina to stand, reach, bend, lift, grasp, and kneel.
  • The employee must occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • The noise level in the work environment is usually quiet to moderate.

AAP/EEO Statement:
Ampro ADLINK Technology does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

Additional information about the role:
Please note this job description may not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This range may be modified at any time at our sole discretion and does not include additional bonus compensation and benefits. Individual compensation packages are based on factors unique to each candidate, including job-related skills, training, experience, qualifications, work location, and market conditions.





 

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