Sales Support Specialist

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a highly motivated Sales Support Specialist to join our Commercial Operations team. In this role, you will be responsible for providing critical support to our commercial teams across the entire opportunity lifecycle, driving revenue generation by ensuring deal accuracy, improving process efficiency, and translating complex commercial data into actionable business insights. Our team is a highly collaborative and analytical group of professionals focused on operational excellence and acting as a trusted partner to internal stakeholders worldwide.

What You’ll Do (Core Responsibilities)
In this role, you will:

• Lead the development, review, and management of complex pricing models, quotes, and contract documentation, ensuring accuracy and completeness for revenue generation.

• Collaborate with sales, finance, account management, and country teams to streamline deal desk operations, resolve bottlenecks, and support process training initiatives.

• Develop and deliver reports and metrics dashboards by consolidating and analyzing sales, pricing, and customer data to provide actionable insights for decision-making.

What You’ll Bring (Skills & Qualifications)
The ideal candidate will have:

• Several years' experience in sales support, commercial operations, deal desk, or global bid management, preferably within a multinational or matrixed organization.

• Strong knowledge of commercial acumen or hands-on pricing experience, with proven expertise in driving operational excellence through process, governance, and workflow management.

• Proven ability in advanced data analysis using Microsoft Excel or Google Sheets (including advanced formulas, pivot tables, and modeling) and effective pipeline management within a Customer Relationship Management (CRM) system like Salesforce.

• Fluency in English, Advanced level of French, or German, or Spanish are required

What We Offer (Benefits)

• Competitive compensation and benefits aligned with the experience.

• Flexible work options/alternative work options to support work–life balance.

• Comprehensive health, wellness, and retirement plans.

• Opportunities for continuous learning and professional growth.

If you are a detail-oriented, analytical professional ready to drive operational excellence and support revenue generation, apply today and join the Iron Mountain team!

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