Key Facts

Remote From:

Full time

Expert & Leadership (>10 years)

English

Hard Skills

Employee Onboarding JIRA Microsoft Dynamics CRM Process Management Invoicing Data Engineering System Level Troubleshooting Quarterly Finance Reports Analytics Catalogues Hardware Support Calculus Ad Hoc Analysis Process Management Google Workspace Process Improvement Cross-Functional Collaboration

Other Skills

•
Microsoft Office
•
Communication
•
Multitasking
•
Organizational Skills
•
Detail Oriented
•
Problem Solving

Roles & Responsibilities

1–3+ years of experience in operations, coordination, or support roles
Experience managing multiple tasks, tickets, or workflows simultaneously
Strong attention to detail and organizational skills
Ability to collaborate across technical and non-technical teams

Requirements:

Support onboarding of new locations, including setup, activation, and internal coordination
Create bulk upload sheets, submit work orders in Salesforce, and manage onboarding workflows
Manage and track Jira tickets across multiple teams (catalog, integrations, analytics, data engineering)
Run test orders and troubleshoot operational and technical issues

Russell Tobin

Human Resources, Staffing & Recruiting

About Russell Tobin

Bring Top Talent With Your Company With Russell Tobin Headquartered in New York City with offices throughout the United States, United Kingdom, Ireland, The Netherlands, Brazil, Canada, India, and Singapore, Russell Tobin—a division of Pride Global—offers total staffing and recruitment solutions across a wide range of industries. Our team of highly skilled recruiters, sourcers, and subject-matter experts understand exactly how to find world-class candidates that will fit your company’s precise needs. Whether you need skilled professionals ready to deliver results in complex sectors such as banking or technology, or you’re looking to build out your own staffing efforts with a recruiter-for-recruiters (R4R) model, Russell Tobin can make the connections. Our Bespoke Approach to Connecting Talent With Companies When an organization comes on board as a client, Russell Tobin takes the time to understand the company from the inside out. We work directly with you and your leadership team to create an end-to-end solution capable of handling the full recruitment lifecycle, tailored to your company’s needs and culture. After gathering the critical data we need to seek exactly the right candidates for your hiring strategy, our recruiters take over, using their deep understanding of your industry to build out talent pools and discover game-changing new hires. A Proud Member of a Decidedly Diverse Network of Companies As part of Pride Global, Russell Tobin serves as one of industry’s only minority-owned payroll and staffing organizations, giving you the opportunity to satisfy Tier 1 diversity spending requirements. We’ve also taken this commitment much further through our Decidedly Diverse initiative, which seeks to create greater diversity, equity, and inclusion across our workforce and workplace, as well as the wider world in which we live. Learn more at https://decidedlydiverse.com.

Company type: SME

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 201 - 500

Website LinkedIn See all jobs →

Job description

ENTERPRISE OPERATIONS COORDINATOR
Pay: $35 - 45 / hour
Location: New York, NY (Onsite preferred; open to remote candidates)
Type: Contract

We’re seeking a highly organized Operations Coordinator to support onboarding and day-to-day operations for a fast-paced, cross-functional team. This role is ideal for someone who thrives in a detail-driven environment, enjoys problem-solving, and can manage multiple workflows at once.

What You’ll Do

Support onboarding of new locations, including setup, activation, and internal coordination
Create bulk upload sheets, submit work orders in Salesforce, and manage onboarding workflows
Manage and track Jira tickets across multiple teams (catalog, integrations, analytics, data engineering)
Handle inbound requests related to menu and catalog updates, submitting tickets for resolution
Run test orders and troubleshoot operational and technical issues
Support reporting (weekly, monthly, quarterly) and ad hoc data requests
Assist with accounting and invoicing support for merchants
Partner cross-functionally to resolve issues and improve operational efficiency

What You Bring

1–3+ years of experience in operations, coordination, or support roles
Experience managing multiple tasks, tickets, or workflows simultaneously
Strong attention to detail and organizational skills
Comfortable working in a fast-paced, high-volume environment
Strong communication and problem-solving skills
Ability to collaborate across technical and non-technical teams

Tools & Systems

Jira (required)
Salesforce (or similar CRM)
Google Workspace or Microsoft Office

PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

#RTA
#LI-HC1
#JD-E2EProf