Program Manager IV

• Imagine what you could do here! The people here at Client don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Client, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.
• The worldwide Client Retail Engagement, Marketing, & Merchandising (REMM) team defines, makes and delivers programs, campaigns, initiatives and experiences that help Client Retail’s customers and teams discover, be inspired by, learn about and go further with Client products and services, and does so in a manner that is true to our values
• As the Expansion Program Manager for Client Americas (AMR) region, you will be the driving force behind the flawless execution of our retail expansion initiatives. From new store openings to remodels and relocations, you'll ensure every Client Store launch reflects our commitment to excellence and delivers world-class customer experiences.
• This role combines strategic program management with operational excellence. You'll transform manual processes into scalable systems, manage critical vendor relationships, oversee regional expansion budgets, and coordinate cross-functional teams to bring Client retail vision to life across our largest region.

• Partner with the AMR Expansion Marketing Manager to drive retail expansion projects and worldwide fleet marketing programs
• Develop comprehensive marketing briefs and finalize marketing plans for each expansion project, securing leadership approval
• Coordinate with AMR Design and Development leads and New Store Opening partners to deliver exceptional store experiences

• Design and implement sustainable processes and tools that eliminate manual workflows and drive operational efficiency
• Streamline urgent store signage support for damage and maintenance issues with scalable solutions
• Audit and update internal systems to ensure accuracy and alignment with current standards

• Lead vendor relationships to ensure production excellence and on-time, high-quality deliverables
• Collaborate with vendors to create compelling renderings for expansion campaigns
• Review and audit AMR mall marketing wayfinding and boilerplate materials, establishing ongoing compliance with Client Retail Brand Standards

• Maintain and update AMR expansion budgets with precision
• Track project status weekly, providing clear visibility to stakeholders
• Balance business needs with delivery capabilities to optimize outcomes

• 7-10 years of project management experience
• 7-10 years of marketing or brand campaign experience
• Proven track record working with premium brands and managing complex, dynamic projects
• Demonstrated ability to navigate and execute multiple large-scale, high-visibility projects simultaneously
• Experience collaborating with large cross-functional teams in fast-paced environments
• Expertise coordinating across diverse teams including Programming, Production, Creative, Product Marketing, Public Relations, Retail Operations, Communications, Training, Merchandising, Finance, Store Strategies, Publishing, Procurement, and Marketing
• Proficiency in designing visually compelling reporting tools and dashboards to track program and marketing performance
• Exceptional written and verbal communication skills with strong presentation capabilities
• Strategic mindset with meticulous attention to detail
• Experience with Wrike, Quip and iWork

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

Program Manager IV