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Insurance Verification and Authorization Specialist - Virtual Assistant

Key Facts

Remote From: 
Full time
English

Other Skills

  • •
    Microsoft Office
  • •
    Non-Verbal Communication
  • •
    Time Management
  • •
    Proactivity
  • •
    Organizational Skills
  • •
    Detail Oriented

Roles & Responsibilities

  • Proven experience in insurance verification and prior authorization processes
  • Familiarity with Prompt EMR and Microsoft Office Suite
  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication; ability to work independently in a remote environment

Requirements:

  • Conduct comprehensive insurance verifications for patient appointments and manage related follow-ups with insurers
  • Complete benefits forms and accurately upload them to patient charts
  • Manage prior authorization requests, including follow-up with insurance providers and initiating appeals for denied authorizations
  • Maintain an up-to-date list of patients with pending authorizations and coordinate sending medical records to insurers as needed

Job description

This is a remote position.

Virtual Rockstar is an industry-leading company based in Arizona that specializes in offloading administrative tasks from healthcare clinics to streamline operations. We hire specifically in the Philippines, aiming to build and strengthen families in the region through meaningful employment opportunities. We are committed to hiring individuals who not only meet our job requirements but also align with our core values and long-term vision.

Join our client's growing physical therapy practice dedicated to providing exceptional care and service to patients across Kansas, Missouri, and Arizona. 

Virtual Rockstar is looking for a detail-oriented and proactive Insurance Verification and Prior Authorization Specialist to support our client's administrative team.

Responsibilities:

  • Conduct thorough insurance verifications for patient appointments.

  • Complete benefits forms and upload them accurately to patient charts.

  • Manage prior authorization requests, ensuring timely follow-up with insurance providers.

  • Send medical records to insurance companies as needed.

  • Communicate with insurance companies to inquire about denied authorizations and start appeal processes.

  • Maintain accurate list of patients requiring follow up on pending authorization requests.



Requirements

  • Proven experience in insurance verification and prior authorization processes.

  • Familiarity with Prompt EMR and Microsoft Office Suite.

  • Strong attention to detail and organizational skills.

  • Excellent communication skills, both written and verbal.

  • Ability to work independently and manage time effectively in a remote environment.

  • Experience in healthcare administration or a related field is a plus.



Benefits

  • Competitive salary commensurate with experience.

  • Opportunities for professional development and growth.

  • Work in a dynamic and supportive team environment.

  • Make a meaningful impact by helping to build and strengthen families in the Philippines.




Salary: $6.00-7.00

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