Data Analytics Manager

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Job Title:  Analytics Manager

Location:  US Remote, greater Boston area preferred

About Us: Clarus is a pioneering pet health technology company on a mission to transform the future of pet healthcare. We are dynamic entrepreneurs improving pet health by providing trusted and transparent information across the entire pet health landscape. Join us in shaping a smarter, healthier future for pets everywhere.  

As we expand, we are looking for a seasoned Analytics Manager, in the data team, to build the analytics arm in the data team at Clarus. It is a great opportunity for someone who wants to build analytics framework from ground up including tools and processes.

Role Overview:  We are seeking a skilled Analytics Manager to join our team. The successful candidate will be responsible for development and optimization of visualizations, implementing robust data checks, and ensuring the accuracy of KPI/metrics at Clarus. This role is critical in supporting the analytics needs of product, sales, finance.

Key Responsibilities: 

• Drive analytics discussions with leadership and cross functional teams to build consensus on business and technical definitions of KPI/metrics.

• Create reliable and efficient queries transforming and extracting large data sets for dashboarding and data visualization.

• Build expertise in metric definitions and calculations to ensure accurate and proper interpretation of core business metrics and drivers.

• Partner with the cross functional teams to drive projects and processes that contribute to improvements in data integrity.

• Manage a small team of analytics engineers/analysts.

• Identify opportunities to optimize reporting processes, data integration, and automation and partner with the broader team to execute on enhancements.

• Use data visualization and analytic tools to grasp business insights, and to create consumable data visualizations and recommendations that influence business outcomes.

• Analyze key performance metrics to identify root cause of performance issues.

• Regularly communicate performance trends and improvements to senior management and leadership ensuring they can talk to service-specific performance

• Ensure all programs have clear, quantifiable outcomes and measures that drive improved performance.

• Build and manage analytics pipeline processes using dbt or similar tools.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or related field.

• At least 7 years of experience in analytics.

• Clear understanding and experience implementing OKRs.

• Experience working with Databricks, Spark, and Azure data services.

• Proficiency with NoSQL and SQL databases.

• Proficiency in data modeling, ETL/ELT, and modern data stack tools such as DBT.

• Strong attention to detail, critical thinking and problem-solving skills.

• Excellent oral and written communication skills.

• Proficient with data visualization tools (i.e. PowerBI).

• Knowledge and experience with Python a plus.

• Experience with CI/CD pipelines a plus.

• Ability to travel once per quarter for 3-4 days, within the US.

#clarus

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)