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Social Media Coordinator

Roles & Responsibilities

  • 1+ year of experience in social media management, administrative support, or customer support in a creative or marketing environment.
  • Experience using social media platforms (LinkedIn, Instagram, Facebook) and scheduling tools (e.g., Rella).
  • Basic experience with design tools such as Canva, Photoshop, Illustrator, or similar.
  • Strong written and verbal English communication skills with the ability to manage multiple tasks in a fast-paced environment.

Requirements:

  • Manage day-to-day social media execution across 8–12 client accounts, including content creation, scheduling, and performance reporting.
  • Assist with monthly client reports using data from Rella to populate branded templates and create posts in Canva following branding guidelines.
  • Support WordPress websites with simple text and image edits, plugin updates, and SEO-aligned blog publishing.
  • Conduct outreach and lead generation via LinkedIn, maintain lead lists, monitor outreach progress, and coordinate timely follow-ups.

Job description

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.


Our client is a small but rapidly growing design and marketing agency based in Denver. They provide creative services focused on brand design, social media management, and digital marketing strategy, partnering with a variety of clients to strengthen online presence and drive measurable growth. As the agency expands, they are looking for operational support to help scale client delivery while maintaining service quality.

Location

Fully Remote (Work from Home) | 7 AM – 3 PM EST

Role Overview

The Social Media Coordinator will manage day-to-day social media execution across 8–12 client accounts while also supporting administrative workflows, basic website updates, and internal coordination. This role combines content scheduling, reporting, light design work, client tracking, and operational support, requiring strong organization, attention to detail, and the ability to manage multiple priorities independently.

Key Responsibilities

Social Media Management

  • Assist with monthly client reports using data from Rella to populate branded templates.

  • Create post content in Canva using provided templates and branding guidelines.

  • Schedule posts in the agency’s publishing platform and add captions to designed content.

  • Research hashtags, monitor competitor activity, and identify social media trends to support content strategies.

  • Curate content ideas from platforms such as Pinterest and Behance, recommending creative directions for content production.

Website and Design Support

  • Make simple text and image edits to existing WordPress websites.

  • Update WordPress plugins and verify compatibility.

  • Publish blog content following SEO guidelines provided by the SEO manager, including sourcing relevant visuals.

Administrative Support

  • Input new client information into Google Sheets and maintain client databases.

  • Schedule new client calls, manage calendar invites, and coordinate internally.

  • Track project progress from onboarding through feedback, revisions, and launch stages.

  • Assist with light accounting tasks in QuickBooks, including matching payments, sending invoices, and supporting accounts receivable.

Outreach and Lead Generation

  • Use LinkedIn to contact potential clients, track responses, and follow up on proposals.

  • Maintain lead lists, monitor outreach progress, and ensure timely follow-up actions.

Qualifications

Experience

  • 1+ year of experience in social media management, administrative support, or customer support, preferably in a creative or marketing environment.

  • Experience using social media platforms such as LinkedIn, Instagram, and Facebook, along with scheduling tools such as Rella.

  • Basic experience with design tools such as Canva, Photoshop, Illustrator, or similar platforms.

Skills

  • Strong written and verbal communication skills with excellent English fluency.

  • Ability to manage multiple tasks in a fast-paced environment.

  • Experience with Google Sheets and structured task tracking.

  • Strong attention to detail and ability to manage sensitive client information confidentially.

  • Proactive and independent work style with strong organizational skills.

What Success Looks Like

  • Consistent social media posting and content creation aligned with client branding and engagement goals.

  • Efficient workflows that support the internal team with minimal supervision.

  • Smooth project coordination from onboarding through delivery.

  • Improved consistency in lead generation and outreach follow-up.

Opportunity

This role offers the opportunity to become a key operational support partner within a growing creative agency. The Social Media Coordinator will directly contribute to scaling client delivery, improving internal efficiency, and supporting both creative and administrative functions across multiple client accounts.

Application Process:

To be considered for this role these steps need to be followed:

  • Fill in the application form

  • Record a video showcasing your skill sets

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