Assignment Coordinator

Job Title: Assignment Coordinator

Job Location: Fully Remote – equipment provided

Job Type: Full-Time, Hourly, Non-exempt

Compensation: $18/hour, paid weekly

Reports To: Regional Manager 

Applicants must reside in the Eastern or Central Time Zones.

Hours: EST 9am to 6pm

              CST 8am to 5pm

Full-Time Benefits:

• Paid Time Off and Paid Holidays
• Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
• 401K with Company Match

Frasco, Inc is seeking an energetic and organized individual for our Assignment Setup Department. This individual must thrive in a demanding environment, appreciate technology, and want to advance with a dynamic, fast-growing company. This candidate must have keen attention to detail and be an adaptive person.

Essential job functions include, but are not limited to:  

• Manages sensitive client data and PII (Personally Identifiable Information) by ensuring the confidentiality and security of client information by adhering to data protection and company policies
• Assesses referrals, inputs data, and assigns appropriate service to management in an accurate, efficient, and timely manner.
• Collaborate with colleagues, managers, and sales staff to thoroughly analyze referrals and gain a clear understanding of client requirements
• Achieves set productivity targets and maintains a low error rate, meeting the criteria established for the role after an initial probationary period.

• Excellent written and verbal communication skills, with the ability to communicate clearly, professionally, and with appropriate tone across a variety of audiences
• Able to communicate clearly and concisely with clients and internal individuals 
• Strong focus on accuracy and excellent organizational abilities
• Ability to understand and interpret diverse types of documents
• Proficiency in troubleshooting and resolving issues
• Skills in extracting necessary information from various documents for case setup and database input 
• Capability to work independently while also contributing to team goals

Education and Preferred Qualifications:

• High School diploma or equivalent
• Case Management experience