Product Owner

Who We Are

With a comprehensive lineup of Vehicle Protection plans, Sonsio offers industry-leading programs that cover Tire Road Hazard Protection, Appearance, Parts & Labor Warranties, Mechanical Advisory, and other critical consumer services. These benefits provide vehicle owners with affordable and valuable coverages to keep their vehicles on the road safely, and also maximize the resale value by keeping the appearance of their vehicles like-new.

Sonsio Vehicle Protection is committed to innovation and excellent customer service. Since our inception in 1984, Sonsio has been a leader in the automotive industry—serving more than 74,000 dealerships, F&I service providers, manufacturers, insurance companies, parts suppliers, retail chains, and many independent retailers across all 50 states, Canada, and Puerto Rico.

We understand the challenges and complexities that our partners face when it comes to offering vehicle protection plans. There is no one-size-fits-all. Every business we help is different and has their own set of challenges. That’s why, when you partner with Sonsio, we work with you to provide a custom solution designed to improve customer acquisition and retention and increase profitability.

And when it comes to managing claims, you don’t have the time or resources to worry about the headaches. Sonsio provides end-to-end support and decades of expertise to give customers the highest quality services with a world-class customer experience.

Base Pay Range:

The Product Owner plays a central role in connecting business strategy to engineering execution. You will own and prioritize the product backlog, facilitate sprint planning, and serve as the key liaison between development teams, functional leaders, and senior stakeholders.

As Product Owner, your essential job functions will include the following:

Product Owner Responsibilities

• Own the product backlog—define and prioritize user stories, write clear acceptance criteria, and ensure the development team always has well-scoped, actionable work.
• Gather and analyze business requirements to plan enhancements, system upgrades, and new product launches, translating them into tasks that drive process improvements and technical progress.
• Lead weekly sprint planning and prioritization to ensure the right features are being built at the right time and for the right reasons.
• Facilitate cross-functional alignment across developers, functional leaders, project managers, and senior leadership—keeping project direction well-defined and on schedule.
• Communicate project expectations clearly and in a timely manner; deliver product demonstrations to stakeholders at multiple levels of the organization.
• Proactively manage project dependencies, risks, change requests, and milestone deliverables to minimize disruption and maintain momentum.
• Define project scope and objectives in collaboration with relevant stakeholders, ensuring technical feasibility and shared understanding of deliverables.
• Contribute to a culture of collaboration and transparency by championing well-defined processes and keeping teams oriented to shared goals.

Other Duties as Assigned

 Position Requirements

• Bachelor’s Degree preferred.
• 5+ years related work experience in automotive insurance products, product ownership or business analyst.
• Excellent written and verbal communication skills, with demonstrated ability to facilitate cross-functional teams and present at multiple levels of an organization.
• Experience leading projects using Agile development methodology.
• Proficiency with project management software (e.g., JIRA, Smartsheet, Asana, Microsoft Project) and MS Office suite.
• Highly adaptable to shifting priorities in a dynamic environment.
• Actively follows AI and technical trends and applies new knowledge to the role.
• Familiarity with road hazard, automotive mechanical, or insurance industries.

Competencies Required

• Prioritization
• Adaptability
• Resource Optimization
• Strategic Thinking
• Diagnostic Skills
• Trusted Advisor
• Results Orientation

Physical Job Requirements

• Continuous viewing from and inputting data to a computer screen.
• Sitting for long periods of time.

This position is targeted to be closed on:

Why Sonsio: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

EOE Statement: Sonsio is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. 

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Sonsio’s Human Resources Department to discuss your specific needs. Please feel free to contact us at 1-800-933-2537 x6550.