Key Facts

Remote From:

Part time

Entry-level / graduate

English

Hard Skills

Insurance Products Inbound Sales Inbound Calls Aftercare Policy Development Cross-Selling Customer Engagement Customer Development Expectation Management Know Your Customer Policy Analysis Quota Achievement

Other Skills

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Customer Service
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Troubleshooting (Problem Solving)
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Calmness Under Pressure
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Accountability
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Communication
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Adaptability
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Time Management
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Teamwork
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Personal Integrity
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Empathy
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Problem Solving

Roles & Responsibilities

Passion for helping people and educating customers about insurance
Strong problem-solving skills and ability to stay calm under pressure
Integrity and alignment with the company's core values (Integrity, Accountability, Continued Development, Respectful Communication)
Excellent communication and interpersonal skills with the ability to handle a large volume of inbound calls

Requirements:

Take inbound calls, resolve customer issues, and provide friendly, reliable service while setting expectations and following up on requests
Recommend potential coverages and policies by analyzing customer needs and collecting relevant information
Meet personal and team sales targets and call handling quotas
Participate in regular trainings, huddles, and coaching to improve service skills and stay aligned with team goals

Job description

About Our Company, Quickly

Peachy Insurance is an inclusive, remote friendly organization with compassionate professionals who strive to exceed their goals every day. Here at Peachy, we exist to make a difference in the insurance world.

Remote Inbound Sales Representative

Insurance is a product that everyone needs but not everyone understands. When people need help with their insurance products, they want a friendly, reliable, and educational experience. This is where you come in! You will be our customer’s guide through the bewildering world of insurance and save them money in the process.

A typical day will include:

Joining huddles to get everyone on the same page as a team
Receiving regular training and coaching to sharpen your service skills
Taking inbound calls and resolving issues for our customers
Recommending additional products to cover policy gaps
Meeting with your manager as needed to discuss anything you would like

This would be the perfect fit for you if:

You have a passion for people. Insurance is designed to protect what matters most. In this role, you have the opportunity to put minds at ease by advising individuals on their coverage needs.

You have great problem-solving skills. You do not get easily flustered. You can address customers concerns and fears while keeping their best interests at heart.

You operate with integrity. Our core values are clear: Integrity, Accountability, Continued Development and Respectful Communication. We hold you to these standards daily and expect you to hold us accountable as well.

Here is what WE have to offer

Hourly Rate + Bonus – $21.63 Hourly starting rate with bonus opportunities
Vacation – We start everyone with 9 days with more days added with tenure.
Health, Dental, and Vision insurance for you and your family.
We invest in you – up to $5,250 per employee per year is available for education and training.
Financial Investment – Access to a 401(k) and Financial Advisor.
Career Development – We want to invest in your development so you can grow with us.

Here is what we need from YOU

Go the extra mile to engage customers
Manage a large number of incoming calls
Address questions and find solutions for clients by assisting with customer questions or concerns, setting expectations, and completing any follow-up work from client interactions.
Recommend potential coverages and policies by collecting customer information and analyzing customer needs
Meet personal and team sales targets and call handling quotas