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Auslan Video Interpreter

Role overview

Qualifications

  • NAATI accredited Provisional Interpreters and Certified Interpreters
  • 5+ years of proven interpreting experience across Deaf community contexts
  • Understanding and adherence to the Interpreter Code of Ethics
  • Be available to undertake 3 days of online training

Responsibilities

  • Deliver exceptional customer service to the Deaf, speech communication difficulties and hard of hearing communities
  • Provide an efficient response to customer requests
  • Maintain strict confidentiality while handling personal and sensitive information in an accurate and careful manner
  • Work from home as part of the Video Relay Service team delivering the National Relay Service

Key facts

  • Remote from: Australia
  • Full time
  • Senior (5-10 years)
  • English

Other skills

  • Adaptability
  • Time Management
  • Teamwork
  • Communication

About the company

Concentrix logo

Concentrix

Customer Experience & Contact Centers

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

Company details

Company typeXLarge
IndustryCustomer Experience & Contact Centers
Company size10001

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Job description

Job Title:

Auslan Video Interpreter

Job Description

About the role

We are seeking expressions of interest from talented Auslan interpreters.   Working from home, you would join our Video Relay Service team delivering the National Relay Service. 

As an Auslan Interpreter you will:

  • Deliver exceptional customer service to the Deaf, speech communication difficulty and hard of hearing communities
  • Provide an efficient response to customer requests
  • Maintain strict confidentiality while dealing with personal and sensitive information in an accurate and careful manner

Benefits: 

  • Casual positions, very flexible hours
  • Work from home with all equipment provided
  • Join a highly supportive and community focused team
  • A range of attractive discounts on products and services.

What we are looking for:

  • Wired NBN Internet Connection - minimum download 10mbs+, minimum upload 10mbs+
  • Looking for Interpreters to work min. 8 hours a week Monday-Friday 9am to 5pm
  • Saturday shift available 8am to 12noon - 25% penalty rate applies  
  • NAATI accredited Provisional Interpreters and Certified Interpreters
  • 5+ years proven experience interpreting in a range of contexts within the Deaf community
  • Understand and follow the Interpreter Code of Ethics
  • Current ASLIA membership is preferable
  • Be available to undertake 3 days of online training

 Submit Your Expression - TODAY

Concentrix is a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Concentrix is an equal opportunity employer.

Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.

Successful candidates will be required to successfully complete pre-employment checks. All applicants must be at least 18 years of age.

Successful candidates will be required to successfully complete pre-employment checks. All applicants must be at least 18 years of age.

Learn more:

Concentrix on Facebook | Concentrix on Instagram | www.concentrix.com 

Location:

AUS Work-at-Home

Language Requirements:

Time Type:

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Marcus Rivera

Chief Revenue Officer

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