Sales Analytics & Operations Manager

THIS IS A FULLY REMOTE POSITION OPEN TO CANDIATES IN THE EASTERN OR CENTRAL TIME ZONES

Job Description: 

A sales integration role that involves working across the organization to streamline and improve processes. This will include collaboration with marketing, sales, other internal stakeholders, and key external clients to ensure seamless customer experience.   

Responsibilities:  

• Develop and implement data analyses, leveraging different tools and system
  like Veeva, Tableau and Javelin reports  

• Manage Sales Incentive Compensation process for clients which includes IC design, reporting and payouts  

• Performance reporting and diagnostics, including design KPIs and implementation of field-facing dashboards and reports 

• Sales training support: Coordinate all the training schedules and onboarding operational tasks with Client and other vendors  

• Project Management:
  Effectively communicate project risks, bottlenecks, and pivotal decisions to project sponsors 

• Field Communications: Coordinate and field inquires along with internal team and clients  

• Process Mapping and documentation 

• Collaborate with field leadership to support quarterly business review meetings  

• Conduct analytics projects to inform a range of business issues, including field force targeting and strategy, sampling strategy and analytics, physician-level sample allocation, etc. 

• Leads
  the integration of insight and analysis from various sources to inform material decisions by delivering robust opportunities and market context. Consolidates a variety of data and information into actionable opportunities. 

• Manage the day-to-day operations of the Field Teams systems to meet business requirements 

• Helping users develop or fine-tune reports and dashboards to yield meaningful metrics. 

• Identifies and resolves problems that may impact projects by monitoring progress and project status. Escalates important issues to the attention of Management so that decisions can be made promptly 

• Forms productive relationships with internal customers by listening, clarifying, and responding effectively 

• Performs gap analysis to identify opportunities for process improvement 

• Work with data owners on processes to enable and ensure data quality, evangelizing the importance of good data hygiene  

• Perform routine data management activities like analysis, cleansing, and reporting 

As a Sales Analytics & Operations Manager, your role is not just about streamlining processes, but also about making a significant impact on our sales efficiency, effectiveness, and overall performance. Your work will be instrumental in driving our organization's success.  

Qualifications and Skills: 

• Bachelor’s degree 

• Pharmaceutical or healthcare-related experience is highly desirable 

• 5-6 years relevant pharmaceutical experience  

• Prior experience with pharmaceutical data sources like LAAD data, CRM Veeva datasets 

• Operational Excel, PowerPoint, and Word skills  

• Experience with project management tools like Asana, Microsoft and Jira 

• Strong analytical skills. Minimum of 3-4 years' experience managing projects, and initiatives 

• Demonstrated ability to pull together insights from a variety of sources and develop strategic guidance for field teams that result in a business decision or action 

• Strong business acumen and excellent communication and interpersonal skills; consultative background preferred 

• Demonstrated communication and teamwork skills; ability to gain consensus and act within a matrix team environment; Ability to work in a collaborative and influencing fashion that drives business action 

• Proficiency in secondary data analysis with intimate knowledge of a variety of industry secondary data sources 

• Strong working knowledge of relevant software systems (e.g., MS Excel, Access, MS Word & PowerPoint, Tableau, etc.) is required 

• Strong written and verbal communication skills 

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• 
  Must create a quiet space in your home with limited disruptions
• 
  Prolonged periods of sitting and working on a computer
• 
  Must be able to lift up to 15lbs
• 
  Ability to travel up to 10%

WHY VANIGENT
Vanigent is an independent contract sales organization delivering measurable, results-driven outcomes that prioritize the needs of our customers.   We are an Atlanta, GA based CSO, with a very seasoned leadership team with broad expertise.  We have also successfully executed in the commercial operations and sales execution space and operate with efficiency, flexibility, and solutions focused.   Our success is driven by our great people and inclusive/diversified culture, where our primary focus is always to put patients first and pull through our organizational values of Customer-centered solutions, Accountable to our measurable outcomes, Results-oriented and Ethics, Excellence, & Integrity (CARE).

Compensation and Benefits

Competitive base salary and eligibility for an incentive compensation bonus.  Competitive benefits package including health, dental, vision, life insurance, 401K and paid time off.

We are also proud to be an affirmative action/equal opportunity employer, committed to diversity, equity, and inclusion that does not discriminate on the basis of age, race, color, religion, gender, gender identity, sexual orientation, national origin, protected veteran status, disability or any other legal protected status.