Role overview

Qualifications

4+ years of experience in Project Management, Program Management, Change Management, or leading large organization-wide programs
Experience managing cross-departmental processes
Experience with API platforms
Fluent in English and legally eligible to work in Bulgaria on an ongoing basis

Responsibilities

Coordinate, monitor, and report project status within the enterprise and with external partners
Plan projects and provide support for engineering teams, designing scalable processes
Develop schedules, adhere to milestones, and keep team members on task
Identify risks, develop mitigation plans, and drive regular status updates for transparency and efficiency

Key facts

Remote from: Bulgaria
Full time
Senior (5-10 years)
Technical Program Manager
English

Hard skills

Native API Project Management Project Collaboration Project Status Reports Change Management Project Management Process Design Risk Mitigation Vendor Management Stakeholder Communications Executive Conversations Project Coordination Project Management Milestones (Project Management) Cross-Functional Project Management Online Communication Meeting Facilitation

Other skills

Program Management
Non-Verbal Communication
Collaboration
Leadership
Time Management
Teamwork
Prioritization
Empathy
Problem Solving

About the company

Smartsheet

Smartsheet (NYSE: SMAR) is the enterprise work management platform. By aligning people and technology so organizations can move faster and drive innovation, Smartsheet enables its millions of users to achieve more. Visit www.smartsheet.com to learn more. Backed by enterprise-grade security, Smartsheet is used by more than 75% of the companies in the Fortune 500 to implement, manage, and automate processes across a broad array of departments and use cases.

Company details

Company typeLarge

Company size1001 - 5000

Links

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Job description

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.

We're looking for a Technical Program Manager to join our expanding Product and Innovation team. This position will manage Programs that span the entire Product, Engineering and UX organizations. Interactions with and presentations to Engineer teams, Engineering leaders, Product leaders, Executives and third party vendors will be common. We are looking for a Technical Program Manager who can bridge communication between technical teams and product focused groups and leaders.

This position will report to the Director, Technical Program and Operations.

You will:

Coordination, monitoring and reporting within the enterprise and external partners
Project planning and support for our engineering teams
Design processes that scale to support our rapidly growing business
Develop schedules, adhere to milestones and keep other team members on task
Recognize and prioritize issues, and collaborate for timely resolution
Identify risk factors, develop and execute mitigation plans
Drive regular status updates to ensure transparency and maximize efficiency
Facilitate open communication among differing personalities and work styles
Perform other duties as assigned

You have:

4+ years of experience in Project Management, Program Management, Change Management, or experience leading large organization-wide programs
Experience managing cross-departmental processes
Experience with API platforms
Experience leading successful projects from start to finish
A talent for empathizing with employee and customer challenges, with a focus on user experience
Critical problem solving skills to navigate complex issues, manage partners, all while being a great team-player
Excellent written and verbal communication skills
Experience in a high-growth company
Business related degree, or equivalent experience
Legally eligible to work in Bulgaria on an ongoing basis
Fluency in English is required

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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