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Case Coordinator / HR / Admin

Key Facts

Remote From: 
Full time
Expert & Leadership (>10 years)
English

Other Skills

  • Record Keeping
  • Training And Development
  • Progress Reporting
  • Quality Assurance
  • Microsoft Office
  • Scheduling
  • Client Confidentiality
  • Non-Verbal Communication
  • Multitasking
  • Time Management
  • Teamwork
  • Organizational Skills
  • Detail Oriented
  • Empathy
  • Social Skills

Roles & Responsibilities

  • Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
  • 2-3 years of experience in case management, HR, or administrative roles
  • Strong organizational skills with excellent attention to detail
  • Effective verbal and written communication skills

Requirements:

  • Coordinate the placement and ongoing support for clients by serving as a liaison between clients, families, and service providers
  • Manage client cases, ensuring timely communication and effective collaboration among all stakeholders
  • Maintain accurate and confidential employee and client records in compliance with regulatory standards
  • Support administrative tasks such as scheduling meetings, managing calendars, and preparing documentation

Job description

Position: Case Coordinator / HR / Admin

Working Hours: US Hours (9am-5pm EST)

Location: South Africa

Full-Time, Remote Work.

Key Responsibilities

  • Coordinate the placement and ongoing support for clients by serving as a liaison between clients, families, and service providers.
  • Manage client cases, ensuring timely communication and effective collaboration among all stakeholders.
  • Assist with human resources functions including recruiting, onboarding, training, and employee relations.
  • Maintain accurate and confidential employee and client records in compliance with regulatory standards.
  • Support administrative tasks such as scheduling meetings, managing calendars, and preparing documentation.
  • Track and report progress on client cases, providing regular updates to management.
  • Participate in quality assurance initiatives to ensure service delivery meets organizational standards.
  • Assist with HR functions

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
  • 2-3 years of experience in case management, HR, or administrative roles.
  • Strong organizational skills with excellent attention to detail.
  • Effective verbal and written communication skills.
  • Proficient in Microsoft Office Suite and HR management software.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Demonstrated ability to work collaboratively with diverse teams and maintain confidentiality.
  • Empathetic approach and strong interpersonal skills in client interaction.

Benefits

  1. Comfortable working U.S. hours
  2. Remote work from home

Fraud Disclaimer:  ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly. 


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