Bachelor's or Master's degree in Computer Science, Information Systems, Informatics, Electronics/Electrical, or equivalent technical work experience
8+ years supporting/leading cross-functional, global programs
Experience using Jira, Confluence, Smartsheet
Experience working cross-functionally with Product Management, Design, Research, Engineering, IT, Operations, Legal, Security, Marketing, Sales and Customer Support
Requirements:
Drive the end-to-end delivery of technical PLG initiatives across the full engineering stack
Partner with Product Management, Engineering, UX, Marketing, Sales, Support, Legal, Finance, and IT to deliver best-in-class experience for customers
Define end-to-end launch plans and communication plans, ensuring Product, Engineering, Design, Marketing, Support, Legal, and Finance dependencies are represented
Lead cross-functional meetings, manage risks, track progress, and ensure adherence to Project Life Cycle and Software Development Life Cycle with visibility to Release Management
Job description
Role: Technical Project Manager Position Type: Full-Time Contract (40hrs/week) Contract Duration: 6 months+ (with a possibility of Contract-to-Hire) Work Schedule: 8 hours/day (Mon-Fri) Work Hours: 9-5pm PST Location: 100% Remote (Candidates can work from anywhere in Karnataka, India)
Duties/Day to Day Overview:
Drive the end-to-end delivery of technical PLG initiatives across the full engineering stack
Work with Technical Leads on Engineering design decisions, and contribute to architectural design reviews to ensure we continue to raise our technical standards
Partner with Product Management, Engineering, UX, Marketing, Sales, Support, Legal, Finance, and IT to deliver best-in-class experience for our customers
Keep leadership and business teams updated on project timelines and results
Identify program dependencies based on a thorough understanding of existing technical systems design
Define end-to-end launch plan, ensuring Product, Engineering, Design, Marketing, Support, Legal, and Finance dependencies are represented
Partner with Product Management and Engineering leads to facilitate continuous roadmap planning
Define communication plan for programs
Lead communication within the team and to stakeholders at cross-functional meetings
Ensure adherence to Project Life Cycle and Software Development Life Cycle while maintaining visibility to Release Management
Identify and track risks to project delivery and overall program schedule
Work with cross-team leadership to conduct Level of Effort estimation and resource planning. This includes understanding the details of engineering efforts based on the architecture and development
Evaluate existing processes and procedures
Make recommendations and drive process improvement and adoption of best practices to improve efficiency and effectiveness
Conduct change management efforts of moderate complexity
Must Haves:
Bachelors or Masters, preferably in Computer Science, Information Systems, Informatics, Electronics/Electrical, or equivalent technical work experience
8+ years supporting/leading cross-functional, global programs
Experience working closely with engineering teams for development and launch of large complex programs
Experience using Jira, Confluence, Smartsheet
Experience working cross-functionally with Product Management, Design, Research, Engineering, IT, Operations, Legal, Security, Marketing, Sales and Customer Support
Solid understanding of eCommerce foundational concepts
Strong and innovative approach to problem solving and delivering solutions
Skilled at dealing with ambiguity in a rapidly growing and changing environment
Ability to lead without authority to coordinate cross-functional work teams toward task completion
Ability to develop strong cross-team relationships and partnerships
Strong communication and negotiation skills
Confident in working with Executive team members
Experience in a company that has scale or experience in both small and large software development organizations