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Specialist, Sales Development

Role overview

Qualifications

  • 2+ years of experience in a customer service or sales capacity
  • Proven track record of achieving personal and team sales quotas
  • Experience in high-volume calling
  • Experience with Salesforce.com or similar CRM and MS Office proficiency; willingness to work from home

Responsibilities

  • Conduct outbound prospecting to reach targeted potential customers and qualify leads using BANT (budget, authority, need, timeline)
  • Manage a high volume of customer contacts via phone and email with outbound focus
  • Maintain and utilize the CRM to capture all relevant data and support sales activities
  • Identify optimal solutions for customers, address roadblocks, and foster trust to promote satisfaction and potential renewals

About the company

Concentrix logo

Concentrix

Information Technology & Services

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

Company details

Company typeXLarge
IndustryInformation Technology & Services
Company size10001

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Job description

Job Title:

Specialist, Sales Development

Job Description

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

We are looking for a Sales Representative responsible to join our team. Today.

The future team member who will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!

You Will:

  • Follow outbound contact schedule to reach targeted potential customers identified through prospecting

  • Assess and prioritize leads from sales, trials, partners and other sources

  • Qualify the BANT (budget, authority, need and timeline) of leads

  • Help Sales and Marketing reach Market Development related goals

  • Help identify the best solutions for customers and how to implement those solutions

  • Foster trust between customers and clients

  • Reach mastery of product knowledge and technical understanding of services to assess client requirements

  • Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage

  • Manage high volume of customer contacts through phone and email each day – majority of communication is outbound

  • Work with your team and management to provide a professional experience during all interactions with customers and prospects

  • Maintain the customer management system (CRM) to ensure all relevant data is captured

You have:

  • 2+ years of experience working in a customer service or sales capacity

  • Prior success in achievement of personal and team sales quota/goals

  • Experience in high-volume calling

  • Experience learning new technology and data

  • Problem solving skills

  • Experience learning new technology

  • Prior knowledge of MS Office programs

  • Experience working with Salesforce.com or similar CRM

  • Experience or willingness to work from home

Our Benefits/Perks:

  • Health Insurance with Dental Coverage for Employees

  • Paid Time off

  • Bereavement Leave

  • Life Insurance

  • Group Personal Accident Program

  • Employee Assistance Program

  • Rewards and recognition programs

  • Wellness Incentive Program

  • Learning and Development Programs

Work Setup: Onsite, Ayala North Exchange, Makati City

Location:

PHL Makati City - Ayala North Exchange

Language Requirements:

English (Required)

Time Type:

Full time

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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