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Technical Trainer

Roles & Responsibilities

  • Graphic Arts / Design education or equivalent experience
  • Proficiency with digital prepress applications (Photoshop, Illustrator) and Microsoft Office
  • In-depth experience with digital color management
  • 3+ years of experience in the digital printing industry with excellent communication, public speaking and technical writing skills

Requirements:

  • Deliver standardized and custom certification programs to customers, partners and employees regarding the operation of complex digital print equipment and associated software applications
  • Provide color management services and training in accordance with EFI and print industry standards to meet customers' production needs
  • Deliver remote training and certification programs to customers, partners and employees worldwide; travel up to 75% within North America and occasionally outside the region
  • Collaborate with developers and service personnel to maintain, update and improve current training materials and personal product knowledge

Job description

All of us at EFI™ are relentlessly focused on the growth and success of the print business. That’s why print providers worldwide turn to EFI to help build their brilliant future. Our worldwide team members are passionate about driving our customers’ business growth with a scalable portfolio of products, solutions, services, support, and world-class partnerships for the manufacturing of signage, packaging, textiles, ceramic tiles, building materials, commercial print, and personalized documents with a wide range of printers, inks, digital front ends, and workflow solutions. Our unwavering commitment is to increase their profits, cut costs, improve productivity, and optimize efficiency — job after job, year after year. We’re obsessed with our customers’ success. And we believe we have the right people, technology, and experience to help businesses achieve their goals.

Our Digital Inkjet division is looking to add a talented Technical Trainer to join our Service and Support Team. This will be a remote role with significant travel, based in the United States. The successful candidate will be responsible for delivering training at customer locations as well as EFI training facilities regarding the operation of EFI digital inkjet printing equipment and Raster Image Processor (RIP) Software. The information will be delivered to EFI customers and employees throughout North America and worldwide.

What Will You Do

  • Deliver standardized and custom certification programs to customers, partners and employees regarding the operation of complex digital print equipment and associated software applications.
  • Provide color management services and training in accordance with EFI and print industry standards in order to meet customers production needs
  • Provide customers with top level print industry knowledge including file preparation, color standards, color measurement and image analysis
  • Supply world-class solutions in the classroom, production environment and remotely to students from various backgrounds and experience levels.
  • Deliver remote training and certification programs to customers, partners and employees worldwide.
  • Work with developers and service personnel in order to maintain update and improve current training materials and personal product knowledge
  • Travel within the North America and occasionally outside of the region up to 75%.

You May Be a Good Fit If You Have

  • Graphic Arts / Design education or equivalent experience
  • Proficiency with all digital prepress applications, Photoshop, Illustrator as well as all Microsoft Office applications
  • In depth experience with digital color management.
  • Must demonstrate ability and experience to lead face-to-face technical training in a one on one and classroom environment.
  • 3+ years experience in the digital printing industry
  • Excellent communication skills, including public speaking and technical writing
  • Strong interpersonal skills
  • G7 Certification preferred
  • Fiery XF RIP Experience
  • VUTEk printer experience

The total compensation for this position ranges from our lowest geographical market up to our highest geographical market within the United States.

$70,000-$90,000

The successful candidate's total compensation will fall within the pay range listed above and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.

EFI is an “Affirmative Action/EEO/Protected Veteran/Disabled Employer”

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