Key Facts

Remote From:

Full time

Entry-level / graduate

English

Hard Skills

Electronic Health Record Applications Calendar Management Care Coordination Online Communication Customer Data Management Client Services Medical Record Management Communicating With Patients

Other Skills

•
Administrative Functions
•
Customer Service
•
Teamwork
•
Organizational Skills
•
Detail Oriented
•
Verbal Communication Skills

Roles & Responsibilities

Previous experience in a healthcare or administrative role preferred.
Strong communication skills, both verbal and written.
Excellent organizational skills and attention to detail.
Proficient in using electronic health record (EHR) systems and other office software.

Requirements:

Handle incoming inquiries from potential clients and providers via phone, email, and online platforms.
Collect and verify client information including personal, medical, and insurance details.
Schedule assessments and intake interviews for new clients.
Maintain accurate and timely documentation in our management systems.

ReWorks Solutions

About ReWorks Solutions

At ReWorks Solutions, we help businesses scale smarter by blending cost-effective outsourcing with high-performance teams and strategic operations. We don’t just fill positions—we handpick top talent and seamlessly integrate them into your workflow, ensuring efficiency, quality, and real results. Our proven process streamlines operations, reduces costs, and boosts productivity, giving U.S. and international businesses access to highly skilled professionals without compromising on quality. Whether you need a dedicated remote team or specialized support, we tailor our solutions to fit your business needs. Why Choose Us? ✅ Top-Tier Talent: We carefully curate professionals who match your company’s culture and expertise requirements. ✅ Cost-Effective Solutions: Reduce overhead costs without sacrificing quality or efficiency. ✅ Seamless Integration: We make outsourcing easy, ensuring smooth collaboration with your in-house team. ✅ Scalable & Flexible: Whether you need a small team or a full-scale operation, we grow with your business. ✅ Results-Driven Approach: We focus on real impact—helping you optimize operations and achieve your goals. Let’s Build Your Dream Team! Ready to unlock the power of smart outsourcing? Connect with us today and let’s build a high-performing, cost-efficient team that drives your business forward.

Founded: 2018

Company size: 11 - 50

Website LinkedIn See all jobs →

Job description

Job Opening: Intake Coordinator

Location: Remote (South Africa - US Hours)
Type: Full-Time
Hours: Monday to Friday, 9 AM – 5 PM EST

Key Responsibilities:

Handle incoming inquiries from potential clients and providers through phone, email, and online platforms.
Collect and verify client information, including personal, medical, and insurance details.
Schedule assessments and intake interviews for new clients.
Maintain accurate and timely documentation in our management systems.
Provide information and support regarding services, programs, and processes.
Collaborate with clinical and administrative teams to ensure a smooth transition into care.
Follow up with clients as necessary to complete intake requirements.

Requirements

Previous experience in a healthcare or administrative role preferred.
Strong communication skills, both verbal and written.
Excellent organizational skills and attention to detail.
Proficient in using electronic health record (EHR) systems and other office software.
Ability to work independently while being a team player.
Experience with client intake processes or customer service is a plus.
Empathetic and patient-oriented approach to client interactions.

Benefits

Comfortable working U.S. hours
Remote work from home

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.