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Annotation Operations Manager – Remote Team Leadership (Contract)

Your Personal AI

Role overview

Qualifications

  • Proven experience leading 20-40 remote annotator teams for speech transcription or data labeling.
  • Expertise with Data Plus, Label Studio, and SuperAnnotate for workload management, QA, and platform integration.
  • Strong training and onboarding program development, including onboarding materials, calibration sessions, and skill-building workshops.
  • Proficiency in QA, quality metrics analysis, KPI reporting, and continuous process improvement.

Responsibilities

  • Lead and manage 20-40 remote annotators across multiple concurrent transcription projects, monitor performance, resolve bottlenecks, and maintain team morale.
  • Develop and deliver onboarding and ongoing training programs, materials, calibration sessions, and skill-building workshops for Data Plus, Label Studio, and SuperAnnotate usage.
  • Oversee QA processes: manage QA team, establish QC procedures and sampling, analyze quality metrics, implement improvements, and handle escalations.
  • Manage platform operations and performance reporting: assignment management across platforms, optimize workflows, troubleshoot platform issues, generate weekly KPI reports, and present updates to senior management.

Key facts

Hard skills

Audio Transcription Sound Studio Data Highway Plus Sampling (Statistics) Operational Reporting Help Desk Support Transcription (Genetics) Process Optimization Scale (Map) Corrective And Preventive Action (CAPA) Employee Onboarding Sustainability Evaluation Performance Analytics Electric Power Systems Task Management Performance Metric Escalation Management Developing Training Materials System Level Troubleshooting Quality Assessment Progress Monitoring Training Workshop KPI Reporting Stakeholder Communications Presentation Training

Other skills

  • Team Management
  • Record Keeping
  • Quality Assurance
  • Quality Control
  • Distributed Team Management
  • Training And Development
  • Communication
  • Time Management
  • Teamwork
  • Detail Oriented
  • Mentorship
  • Team Motivation
  • Problem Solving

About the company

Your Personal AI logo

Your Personal AI

Artificial Intelligence & Machine Learning Services

At Your Personal AI, we are at the forefront of facilitating advanced AI and ML projects through our specialized data collection services. Our expertise spans a wide spectrum of data types – from intricate audio recordings, comprehensive image collections to detailed annotations and varied data formats. We pride ourselves on our ability to handle substantial and complex projects, ensuring precision and quality in every dataset we deliver. With a focus on global reach, particularly in Europe and North America, we leverage our extensive network and local insights to manage and execute projects across various regions. We understand the pivotal role of data in AI and ML advancements and are committed to being a trusted partner in your AI journey. Whether you are looking to enhance your AI models with comprehensive datasets or seeking tailored data solutions, Your Personal AI is your ideal partner. Connect with us to explore how we can empower your AI and ML projects with our specialized services.

Company details

Company typeStartup
IndustryArtificial Intelligence & Machine Learning Services
Company size11 - 50

Links

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Job description

Lead a team of 20-40 remote annotators building speech datasets for next-generation AI

We're scaling our audio annotation operations and need an experienced team manager to oversee daily operations, quality control, and training for our growing freelancer workforce. You'll be the operational backbone ensuring our transcription projects deliver consistent, high-quality results while hitting ambitious volume targets.

What You'll Own Daily

Team Leadership & Management

  • Manage 20-40 remote freelance annotators across multiple concurrent audio transcription projects

  • Monitor individual and team performance across Data Plus, Label Studio, and SuperAnnotate platforms

  • Handle escalations, resolve workflow bottlenecks, and maintain team morale

  • Coordinate assignment distribution and workload balancing across annotators

Training Program Development

  • Design and deliver comprehensive onboarding programs for new annotators

  • Create training materials for Data Plus, Label Studio, and SuperAnnotate platform usage and transcription guidelines

  • Conduct regular calibration sessions to maintain quality standards

  • Develop skill-building workshops for complex annotation scenarios

Quality Assurance Operations

  • Manage QA team members who review annotator submissions

  • Establish and maintain quality control processes and sampling strategies

  • Analyze quality metrics and implement improvement initiatives

  • Handle quality escalations and corrective action plans

Platform Operations & Assignment Management

  • Monitor daily progress and assignment completion across Data Plus, Label Studio, and SuperAnnotate

  • Manage task distribution and deadline tracking across all platforms and active projects

  • Troubleshoot platform-specific issues and coordinate with technical support teams

  • Optimize workflow processes across platforms to maximize efficiency and output

Performance Reporting & Analytics

  • Generate weekly KPI reports covering hours annotated, quality percentages, and productivity metrics

  • Track team performance against targets and identify improvement opportunities

  • Present operational updates and recommendations to senior management

  • Maintain detailed records of team performance and project outcomes

Ready to lead the team building tomorrow's AI speech capabilities?

This is a remote contract position requiring immediate availability.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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