Key Facts

Remote From:

Romania

Category: Operations Manager

Fixed term

Senior (5-10 years)

English

Hard Skills

Audio Transcription Sound Studio Data Highway Plus Sampling (Statistics) Operational Reporting Help Desk Support Transcription (Genetics) Process Optimization Scale (Map) Corrective And Preventive Action (CAPA) +15 more

Other Skills

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Team Management
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Record Keeping
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Quality Assurance
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Quality Control
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Distributed Team Management
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Training And Development
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Communication
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Time Management
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Teamwork
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Detail Oriented
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Mentorship
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Team Motivation
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Problem Solving

Roles & Responsibilities

Proven experience leading 20-40 remote annotator teams for speech transcription or data labeling.
Expertise with Data Plus, Label Studio, and SuperAnnotate for workload management, QA, and platform integration.
Strong training and onboarding program development, including onboarding materials, calibration sessions, and skill-building workshops.
Proficiency in QA, quality metrics analysis, KPI reporting, and continuous process improvement.

Requirements:

Lead and manage 20-40 remote annotators across multiple concurrent transcription projects, monitor performance, resolve bottlenecks, and maintain team morale.
Develop and deliver onboarding and ongoing training programs, materials, calibration sessions, and skill-building workshops for Data Plus, Label Studio, and SuperAnnotate usage.
Oversee QA processes: manage QA team, establish QC procedures and sampling, analyze quality metrics, implement improvements, and handle escalations.
Manage platform operations and performance reporting: assignment management across platforms, optimize workflows, troubleshoot platform issues, generate weekly KPI reports, and present updates to senior management.

Your Personal AI

Information Technology & Services

About Your Personal AI

At Your Personal AI, we are at the forefront of facilitating advanced AI and ML projects through our specialized data collection services. Our expertise spans a wide spectrum of data types – from intricate audio recordings, comprehensive image collections to detailed annotations and varied data formats. We pride ourselves on our ability to handle substantial and complex projects, ensuring precision and quality in every dataset we deliver. With a focus on global reach, particularly in Europe and North America, we leverage our extensive network and local insights to manage and execute projects across various regions. We understand the pivotal role of data in AI and ML advancements and are committed to being a trusted partner in your AI journey. Whether you are looking to enhance your AI models with comprehensive datasets or seeking tailored data solutions, Your Personal AI is your ideal partner. Connect with us to explore how we can empower your AI and ML projects with our specialized services.

Company type: Startup

Industry: Information Technology & Services

Founded: 2018

Company size: 11 - 50

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Job description

Lead a team of 20-40 remote annotators building speech datasets for next-generation AI

We're scaling our audio annotation operations and need an experienced team manager to oversee daily operations, quality control, and training for our growing freelancer workforce. You'll be the operational backbone ensuring our transcription projects deliver consistent, high-quality results while hitting ambitious volume targets.

What You'll Own Daily

Team Leadership & Management

Manage 20-40 remote freelance annotators across multiple concurrent audio transcription projects
Monitor individual and team performance across Data Plus, Label Studio, and SuperAnnotate platforms
Handle escalations, resolve workflow bottlenecks, and maintain team morale
Coordinate assignment distribution and workload balancing across annotators

Training Program Development

Design and deliver comprehensive onboarding programs for new annotators
Create training materials for Data Plus, Label Studio, and SuperAnnotate platform usage and transcription guidelines
Conduct regular calibration sessions to maintain quality standards
Develop skill-building workshops for complex annotation scenarios

Quality Assurance Operations

Manage QA team members who review annotator submissions
Establish and maintain quality control processes and sampling strategies
Analyze quality metrics and implement improvement initiatives
Handle quality escalations and corrective action plans

Platform Operations & Assignment Management

Monitor daily progress and assignment completion across Data Plus, Label Studio, and SuperAnnotate
Manage task distribution and deadline tracking across all platforms and active projects
Troubleshoot platform-specific issues and coordinate with technical support teams
Optimize workflow processes across platforms to maximize efficiency and output

Performance Reporting & Analytics

Generate weekly KPI reports covering hours annotated, quality percentages, and productivity metrics
Track team performance against targets and identify improvement opportunities
Present operational updates and recommendations to senior management
Maintain detailed records of team performance and project outcomes

Ready to lead the team building tomorrow's AI speech capabilities?

This is a remote contract position requiring immediate availability.

Ready to apply?

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