Role overview

Qualifications

Proficient in AppFolio for property management operations
Bookkeeping experience including Accounts Payable (AP) and Accounts Receivable (AR), and bank reconciliations
Excellent English communication skills (written and spoken) and strong customer service orientation
Proficiency in Microsoft Office (Word, Excel, Outlook) and strong organizational skills with attention to detail

Responsibilities

Manage AP and AR processes, process tenant payments and invoices, handle bank reconciliations, maintain accurate financial records, and prepare financial reports
Update tenant accounts, lease information, and payments in AppFolio; process and track tenant payments and balances
Coordinate with property managers and vendors on billing and payments to ensure timely settlements
Answer tenant calls and provide timely assistance and support while handling related administrative tasks

Key facts

Remote from: Anywhere
Full time
Accounting Assistant (Bookkeeper)
English

Hard skills

Applitools Accounts Payable Bookkeeping Accounts Receivable Data Entry Bank Reconciliations Lease Contracts Account Management Payment Processing Billing Invoicing Vendor Management Finance Corporate Financial Reporting Financial Accounting Positive Psychology Executive Control Language Telephony

Other skills

Microsoft Excel
Microsoft Word
Microsoft Outlook
Professionalism
Creative Thinking
Communication
Multitasking
Decisiveness
Customer Service
Organizational Skills
Detail Oriented
Reliability
Quick Learning
Social Skills
Self-Motivation

About the company

The Hello Team

Keep Your Business Open 24 Hours If your staff aren’t available to answer calls, you can lose business. Don’t wait to find out! The Hello Team will provide you with agents to answer your calls 24 hours a day. Our agents will be on the phone with your customers and take down their information, we will then send you an email/text with the caller’s information so you can call them back at a time of your convince. We can also book appointments for them if needed, and add new leads to your CRM. The Hello Team has Reps which are specifically trained in the Home Healthcare industry, and the languages we provide are specifically tailored to communicate with your HHA's and patients, Including English Russian Uzbek and Spanish

Company details

Company size51 - 200

Links

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Job description

Job Summary:

We are seeking a detail-oriented and reliable Remote Property Management Bookkeeper (AppFolio) to support the financial and administrative operations of our property management team. This role is responsible for managing Accounts Payable (AP) and Accounts Receivable (AR), performing bank reconciliations, maintaining accurate financial records, and preparing financial reports. The position also involves updating tenant accounts and lease information in AppFolio, processing tenant payments and invoices, and coordinating with property managers and vendors regarding billing and payments. The ideal candidate will have bookkeeping experience, strong organizational and communication skills, proficiency in AppFolio and Microsoft Office, and the ability to provide excellent customer service when assisting tenants by phone. This role requires a proactive, detail-oriented individual who can manage multiple tasks efficiently while maintaining accuracy and professionalism.

Key Responsibilities:

Manage Accounts Payable (AP) and Accounts Receivable (AR) processes.
Perform bank reconciliations to ensure accurate financial records.
Prepare and maintain financial reports and supporting documentation.
Conduct accurate data entry and maintain organized financial records.
Answer and handle tenant calls, providing timely assistance and support.
Update tenant accounts, payments, and lease records in AppFolio.
Process and track tenant payments, invoices, and balances.
Coordinate with property managers and vendors on billing and payments.
Perform other tasks related to the position.

Qualifications & Requirements:

Proficient level of English (written and spoken).
Strong interpersonal and phone communication skills with excellent customer service approach.
Experience utilizing AppFolio for property management operations.
Bookkeeping knowledge and ability to maintain accurate financial records.
Experience managing Accounts Payable (AP) and Accounts Receivable (AR) processes.
Proficiency in performing bank reconciliations and maintaining accurate financial balances.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Out-of-the-box thinker with a reliable, self-motivated, and confident approach, demonstrating a positive attitude and the ability to learn quickly.
Sound judgment and the capacity to comprehend and execute instructions promptly with minimal supervision.
Ability to work in alignment with U.S. Eastern Time (New York time) business hours.
Interested in long-term career opportunities.
Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.

Compensation & Benefits:

100% remote work.
Compensation in USD.
Full-time position with 40 hours weekly.
Please note that this is a long-term opportunity.
Great work environment with potential for growth.