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Solutions Engineer (SINGAPORE Remote)

Roles & Responsibilities

  • Experience in solutions engineering, pre-sales, consulting, or a similar client-facing technical role
  • Strong communication, presentation, and analytical skills
  • Ability to translate business needs into clear technical solutions
  • Experience with SaaS, HR Tech, or background screening platforms (preferred)

Requirements:

  • Conduct discovery workshops and system demos; analyze client requirements and propose best-fit solutions
  • Support RFP preparation, customize demo environments, collect client information, document requirements, and produce client-facing materials
  • Collaborate with Sales and Project Management to complete pre-sales activities; facilitate requirements gathering, scoping, and onboarding planning
  • Lead implementation pilots and onboard customers to the First Advantage platform; build strong relationships with clients and internal stakeholders, and identify risks

Job description

We are looking for a Solutions Engineer to partner with our Sales team in driving successful pre‑sales engagements, delivering tailored demos, and guiding clients toward the right solutions.
 

What We Offer

  • Opportunity to work closely with clients and influence solution design.
  • Supportive and collaborative Sales & Solutions environment.
  • Professional growth and ongoing learning.
  • Chance to be part of an industry-leading organization.

Key Responsibilities

  • Conduct discovery workshops and system demos with Sales Representatives.
  • Analyze client requirements and propose best-fit solutions.
  • Support RFP preparation and customize demo environments to reflect client needs.
  • Collect client information, document requirements, and produce client-facing materials.
  • Collaborate with Sales and Project Management to ensure all pre‑sales activities are completed before contract signature.
  • Facilitate requirements gathering, scoping, and onboarding planning.
  • Lead implementation pilots and onboard customers to the First Advantage platform.
  • Build strong relationships with clients and internal stakeholders.
  • Identify and escalate risks, issues, and gaps throughout the pre‑sales and onboarding process.
  • Maintain up-to-date knowledge of the background screening industry.

Qualifications

  • Experience in solutions engineering, pre‑sales, consulting, or a similar client-facing technical role.
  • Strong communication, presentation, and analytical skills.
  • Ability to translate business needs into clear technical solutions.
  • Experience with SaaS, HR Tech, or background screening platforms (preferred).
  • Strong collaboration and problem-solving mindset.

Ready to make an impact? Apply now!

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

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