Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Manual Testing Functional Testing ServiceNow Test Planning Retrospective Reviews Agile Software Development Sprint Planning Bug Tracking And Management Quality Assessment Exploratory Testing Test Operations Software Development Test Design Process Improvement Cross-Functional Collaboration

Other Skills

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Collaboration
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Communication
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Virtual Collaboration
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Analytical Skills
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Detail Oriented

Roles & Responsibilities

Proven experience as a QA Tester with ServiceNow platforms, including manual testing in enterprise software environments and large teams.
Strong knowledge of QA methodologies, tools, and processes; experience writing clear, concise test plans and test cases.
Experience working in an Agile development process with familiarity with Agile ceremonies (sprint planning, daily stand-ups, sprint reviews, retrospectives) and ability to collaborate in remote teams; strong communication skills.
Bachelor's degree (or higher) in Computer Science, Information Systems, or a related field; US Citizenship is required for government contracts and the ability to obtain/maintain a Public Trust.

Requirements:

Collaborate with cross-functional teams to understand ServiceNow requirements and create test plans and test cases that align with business needs.
Execute test cases and document test results, defects, and issues; work closely with development teams to reproduce, analyze, and debug issues; ensure defects are resolved before software releases.
Provide feedback on product quality and suggest process improvements; perform functional, regression, and integration testing, and participate in exploratory testing as required.
Ensure testing activities are aligned with the Agile development process and participate in Agile ceremonies; other duties as assigned.

iTech AG

About iTech AG

iTech AG is a technology consulting firm that helps federal, state and private organizations streamline their operations by modernizing their systems and processes. Our goal is to turn organizations into more efficient versions of themselves, so they can achieve better, faster and more predictable results. Founded in 2008, our firm began with a small core team eager to help organizations embrace agility to thrive in today's digital world. Since then, our team has grown significantly, and our capabilities have evolved too. Today, our services include: • Management Consulting • Agile Transformation • Portfolio, Program & Project Management • Digital Platforms • Digital Innovations • Cloud & Infrastructure • Cybersecurity In 2015, iTech AG was certified as an 8(a) disadvantaged small business by the U.S. Small Business Administration. This enabled us to develop a stronger presence in the federal market by enabling agencies to procure our services quickly and efficiently. In the past, we’ve completed numerous large-scale projects for our customers, including: • Moving 80,000 users over to Office 365 • Building a Supply Chain Asset Management system that manages over 21,700 tons of commodities every quarter • Rationalizing, migrating, and modernizing or retiring over 14,000 applications and databases • Supporting and maintaining over $62 million of federal IT budget Our customers trust us with complex projects thanks to our commitment to four key values. Because we’re innovative and versatile, we find new ways to solve problems using the latest technologies, methodologies and business practices. And because we’re people-first and customer-centric, our skilled and enthusiastic team goes above and beyond to get results for the organizations we partner with.

Company type: SME

Founded: 2018

Company size: 51 - 200

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Job description

Description

OVERVIEW

iTech AG is seeking a QA Tester to support a ServiceNow Development program with our federal customer. The QA Tester will be responsible for ensuring the quality of our software products by designing and executing test plans, identifying defects and issues, and collaborating with cross-functional teams to deliver high-quality software.

ROLES AND RESPONSIBILITIES

Collaborate with cross-functional teams to understand ServiceNow requirements and create test plans and test cases that align with business needs
Execute test cases and document test results, defects, and issues
Work closely with development teams to reproduce, analyze, and debug issues, and ensure that defects are resolved before software releases
Provide feedback on product quality and suggest process improvements to ensure that high-quality software is consistently delivered
Perform functional, regression, and integration testing, and participate in exploratory testing as required
Ensure that all testing activities are aligned with the Agile development process, and participate in Agile ceremonies as required
Other duties as assigned

MINIMUM QUALIFICATIONS

Proven experience as a QA Tester with ServiceNow platforms with manual testing experience, and experience working with enterprise software in large teams
Strong knowledge and experience of software QA methodologies, tools, and processes
Experience working in an Agile development process, and familiarity with Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives
Experience in writing clear, concise, and comprehensive test plans and test cases
Strong analytical skills and attention to detail
Excellent communication skills and ability to work collaboratively in a remote team environment

EDUCATION AND CERTIFICATIONS

Bachelor’s degree

PREFERRED QUALIFICATIONS

Bachelors Degree or higher, preferable in Computer Science, Information Systems, or related field
3+ years of experience as a QA Tester, at least one of those in a ServiceNow platform

SECURITY CLEARANCE

Ability to obtain and maintain a Public Trust
Pursuant to government contracts, US Citizenship is required

iTech AG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability, protected veteran status, or any other characteristics protected by applicable federal, state, or local laws.

iTech AG is committed to working with and providing reasonable accommodations to individuals with disabilities. Individuals with a disability who would like to request an accommodation for any part of our employment process should email their request to [email protected]. Please address the subject line as Accommodation Request and include your name, contact information, and a description of your accommodation request.