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Program Manager - M&A

Role overview

Qualifications

  • 5+ years of M&A program management experience in banking or financial services (in-house or consulting).
  • Experience converting systems and applications during MA activities with knowledge of core banking solutions (e.g., FIS, Fiserv, Jack Henry, Hogan) or equivalent.
  • Strong governance, risk management, and change control experience; proficiency with PMO software and Day 1/post-Day 1 delivery.
  • Excellent communication, stakeholder management, and business process mapping skills, with proficiency in MS Office (PowerPoint, Word, Excel, Visio) and collaboration tools (SharePoint, Jira).

Responsibilities

  • Provide overall MA planning, timeline management, issue monitoring, and resolution; create MA playbooks for the overall program and each workstream, coordinating across banking centers, contact centers, and operations to address steps, dependencies, and interdependencies.
  • Lead Day 1 readiness and end-to-end conversion activities for core systems, data, marketing, digital banking, and post‑Day 1 decommissioning and transition planning.
  • Establish and operate Line of Business Event Management and the Conversion Command Center; develop the Bank Associate Conversion Support Plan; enforce MA governance, metrics, and deliverables.
  • Coordinate cross-functional resources, manage risks and issues, monitor project expenditures, maintain documentation, and ensure effective executive communications and stakeholder alignment.

About the company

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Hobbs Madison

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Job description

Hobbs Madison is a leading consulting firm dedicated to bridging the gap between business strategy and technology execution. We combine deep technical and management expertise to solve complex challenges, enhance capabilities, and drive competitive growth. Our clients include some of the largest banking, insurance and investment firms in the United States.

We are seeking a Program Manager with deep expertise in Mergers and Acquisitions within the banking industry. This role provides significant growth and exposure across multiple M&A initiatives within a financial institution. The Program Manager will lead Day 1 readiness, ensuring the successful conversion of, but not limited to, core systems, marketing, data, wire, digital banking, etc. Following Day 1, responsibilities will include system decommissioning, support planning, and post-integration activities.

This role works directly with different clients and project teams to deliver the full M&A scope, while partnering with business change managers and project sponsors to align with business objectives. The Program Manager will own the conversion process end-to-end, driving execution through playbooks, work streams, and centralized oversight via an Event Command Center. The ideal candidate has proven experience leading M&A activities in a banking environment, both before and after Day 1 conversions, and is willing to step in to ensure success. This is a Remote, Full-Time position with the possibility of some travel.

Key Responsibilities

  • Providing overall M&A planning, timeline, and issue monitoring and resolution
  • Work with M&A Project Managers and Business Analysts to create M&A Playbooks for the overall engagement and each workstream across the banking centers, contact centers and the operational and administrative teams to ensure all process steps, dependencies and interdependencies across systems and business units for the conversion implementation are addressed. 
  • Establish the Line of Business Event Management
  • Setup and support the Line of Business Conversion Command Center
  • Create the Bank Associate Conversion Support Plan
  • Enforcing M&A Governance rules which involve working with the overarching structure, processes and procedures to accomplish objectives including metrics of success and deliverables
  • Working with other Program and Project Managers to resolve issues across project teams, individual project stakeholders, program stakeholders and sponsors
  • Coordinating resources within project teams 
  • Ensuring synergies between workstreams are realized
  • Remove impediments to allow the project team to meet deliverables timeframe
  • Monitoring project expenditures and ensuring that the project realizes its financial & business benefits. 
  • Managing risk and taking corrective measures to resolve issues
  • Managing communication across all stakeholders, third-party contributors and project team members
  • Maintaining the project documentation, including all plans, timelines, documentation and briefs/reports.
  • Ensuring the execution of all project tasks is carried out on schedule
  • Providing contingency planning and risk mitigation
  • Assuring contract compliance
  • Providing executive communication and materials such as status reports and/or presentations on  status, issues, remediation activities, and timeline impact, if any.

About You

  • 5+ years as an M&A Program Manager with a bank or with a consulting firm serving the financial services industry.
  • Knowledge of FIS, Fiserv, Jack Henry, Hogan, and/or other core solutions required.
  • Experience converting systems and applications during M&A activities.
  • Skill with Business Process assessment, current state/target state analysis and mapping
  • Excellent communication skills for business interviewing and collaborative design sessions with client teams.
  • Working knowledge of M&A management applications i.e. Cutover
  • Experience with bank related system conversions affecting branches, contact centers, digital banking and operations.
  • Experience working with PMO software
  • Experience with Change Controls
  • Experience with process reengineering
  • Strong Power Point, Word, Excel and Visio skills.
  • Working knowledge of Share Point, and Jira. 

Our History

Founded in 2002, Hobbs Madison Inc. is a consulting firm specializing in technology and business solutions for the financial services industry. We partner with leading banks, insurance companies, and investor services firms to maximize existing platforms, implement innovative solutions, and deliver results quickly.

Our senior consultants average 15+ years of industry and technology experience, combining technical expertise, business insight, and clear communication to solve complex challenges. Known for our speed, precision, and collaborative approach, we help clients navigate change, improve capabilities, and strengthen their competitive edge.

Hobbs Madison has established a reputation among its clients as one of the leading Strategy and IT Consultants in the U.S. for the financial services industry.

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Marcus Rivera

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