Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Clinical Documentation Cross-Functional Collaboration Cerner EHR Datasheets Company Administration Microsoft Dynamics CRM Google Workspace Remote Administration

Other Skills

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Record Keeping
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Organizational Skills
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Detail Oriented
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Compassion
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Communication
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Teamwork
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Patience
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Customer Service
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Cultural Sensitivity
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Social Skills

Roles & Responsibilities

Excellent communication and interpersonal skills
Excellent administrative management
Detail-oriented with strong organizational abilities
Comfortable using digital platforms (e.g., Google Workspace, CRMs, CentralReach, Apsheet, EHRs)

Requirements:

Respond to intake inquiries via phone, email, and web forms promptly and professionally
Guide families of autistic children through the intake and onboarding process with empathy and clarity
Collect and review client documentation (e.g., diagnosis reports, insurance, funding forms)
Schedule assessments and initial consultations

ReWorks Solutions

About ReWorks Solutions

At ReWorks Solutions, we help businesses scale smarter by blending cost-effective outsourcing with high-performance teams and strategic operations. We don’t just fill positions—we handpick top talent and seamlessly integrate them into your workflow, ensuring efficiency, quality, and real results. Our proven process streamlines operations, reduces costs, and boosts productivity, giving U.S. and international businesses access to highly skilled professionals without compromising on quality. Whether you need a dedicated remote team or specialized support, we tailor our solutions to fit your business needs. Why Choose Us? ✅ Top-Tier Talent: We carefully curate professionals who match your company’s culture and expertise requirements. ✅ Cost-Effective Solutions: Reduce overhead costs without sacrificing quality or efficiency. ✅ Seamless Integration: We make outsourcing easy, ensuring smooth collaboration with your in-house team. ✅ Scalable & Flexible: Whether you need a small team or a full-scale operation, we grow with your business. ✅ Results-Driven Approach: We focus on real impact—helping you optimize operations and achieve your goals. Let’s Build Your Dream Team! Ready to unlock the power of smart outsourcing? Connect with us today and let’s build a high-performing, cost-efficient team that drives your business forward.

Founded: 2018

Company size: 11 - 50

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Job description

Job Opening: Intake Specialist

Location: South Africa
Type: Full-Time, Work from Home
Hours: Monday to Thursday (Nightshift: 11pm-4am SAST) Friday-Sunday (Evening shift: 5pm-11pm SAST)

Responsibilities:

Respond to intake inquiries via phone, email, and web forms promptly and professionally
Guide families of autistic children through the intake and onboarding process with empathy and clarity
Collect and review client documentation (e.g., diagnosis reports, insurance, funding forms)
Schedule assessments and initial consultations
Maintain accurate records using our practice management software
Collaborate with the clinical, billing, and administrative teams
Follow up with families to ensure timely completion of all intake steps

Essential Qualifications:

Excellent communication and interpersonal skills
Excellent administrative management
Detail-oriented with strong organizational abilities
Comfortable using digital platforms (e.g., Google Workspace, CRMs, CentralReach, Apsheet, EHRs)
Ability to work independently in a remote environment
Compassionate, patient, and culturally sensitive

Desired Experience:

Familiarity with ABA (Applied Behaviour Analysis) therapy terminology and processes
Previous experience in a healthcare, therapy, or ABA setting preferred
Experience with insurance verification or working with funding bodies
Fluent or neutral English accent
Reliable internet and backup power

Benefits

Comfortable working U.S. hours
Remote work from home

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.