Account Coordinator, Curio Science

Description

Account Coordinator, Curio Science

What You’ll Do

As our Account Coordinator, Curio Science, you will support the operations, including faculty communication and audience generation, for non-CME scientific and clinical exchange programs as they are funded. You will be expected to liaise between internal teams, healthcare providers, and clients where necessary in collaboration with leadership.

A Day in the Life

Deliverables

• Serve as the project point of contact for internal teams (scientific communications, creative, client services, finance, etc.), clients, and healthcare providers
• Create and maintain project timelines, with input from internal team members
• Track progress of activity against established timelines
• Execute program plan based on working budget and manage against funding obtained
• Initiate, execute, and measure effectiveness of audience generation
• Provide onsite project management

Client Responsibility

• Conduct regular project status meetings with internal core team and clients as necessary
• Prepare, schedule, and conduct virtual trainings for expert advisors
• Maintain contact with healthcare providers throughout the course of the meeting

Internal Responsibility

• Participate in department-wide meetings, training and activities
• Understand and follow processes and best practices
• Participate in company trainings, meetings and functions

Business Development

• Partner with account managers and cross-functional teams to support Vaniam Group business development initiatives

Other duties may be assigned to help drive deliverables within this role.

What You Must Have

Education and Experience

• Bachelor’s degree
• Awareness of relevant legal/regulatory requirements governing pharmaceutical industry activities
• Strong customer service focus; history of looking for the above and beyond solutions

Skills and competencies

• Ability to communicate clearly and work collaboratively in a dynamic, virtual environment
• Strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization, healthcare providers, and clients at all times
• Excellent  oral  and  written  communication  skills,  including  the  ability  to  provide  clear direction and set expectations
• Understanding of Curio Science offerings and can describe them to current and potential clients, faculty, and healthcare provider attendees
• Proficiency in Microsoft Office, Zoom, Slack, and other similar systems
• Demonstrate ability to prioritize/plan work activities and meet tight deadlines
• Ability to manage and prioritize personal and/or team workload
• Responds well under pressure, is flexible
• Results-oriented with a commitment to accountability
• Strong organizational and time management skills
• Ensure the highest standards of quality control of client materials, and as appropriate, develop best practices protocols for project teams to facilitate such quality control

Travel Requirements

• Ability to travel within the US and internationally as necessary, based on project, client, and organizational needs (50% travel expected)

The Team You’ll Work Closest With

You will work closely with the Curio Science and leadership teams, with additional collaborations with Scientific Communications and Creative Solutions teams based on project type and client.

•  100% remote environment with opportunities for local meetups
•  Positive, diverse, and supportive culture
•  Passionate about serving clients focused on cancer and blood diseases
•  Investment in you with opportunities for professional growth and personal development through Vaniam Group University
•  Health benefits – medical, dental, vision 
•  Generous parental leave benefit 
•  Focused on your financial future with a 401(k) plan and company match
•  Work-life balance and flexibility
•  Flexible time off policy for rest and relaxation
•  Volunteer time off for community involvement
•  Emphasis on personal wellness 
•  Virtual workout classes 
•  Discounts on tickets, events, hotels, childcare, groceries, etc 
•  Employee assistance programs 

•   Family & Medical Leave Act (FMLA) poster - https://www.dol.gov/agencies/whd/posters/fmla
•   EEOC Know Your Rights poster -  https://www.eeoc.gov/poster
•   Employee Polygraph Protection Act (EPPA) poster - https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act