Scrum Master

This is a remote position.

Overview :

We are looking for an experienced Scrum Master who will act as the primary JIRA Administrator for the team. The ideal candidate must possess strong customer-facing skills, with the ability to negotiate and align effectively with product owners and client stakeholders. Prior development experience is strongly preferred.

Key Responsibilities

Agile Facilitation

• Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives.
  

• Coach the team and Product Owner on Agile best practices to improve delivery predictability and quality.
  

• Foster a culture of continuous improvement and healthy team dynamics.
  

JIRA Administration & Process Management

• Act as the primary JIRA Administrator for the team.
  

• Configure and manage JIRA boards, workflows, dashboards, and reports aligned with agreed processes.
  

• Ensure transparency and visibility of project progress to stakeholders through effective tracking and reporting.
  

Stakeholder & Client Engagement

• Maintain clear and continuous communication with customers and stakeholders.
  

• Translate business requirements into well-prioritized backlog items.
  

• Proactively identify and escalate scope changes, risks, and cross-team dependencies.
  

• Frequently engage in negotiation and alignment discussions with product owners and client stakeholders.
  

Delivery & Execution Support

• Remove impediments that block team progress.
  

• Coordinate cross-team dependencies and escalate when boundary or scope changes are required.
  

• Collaborate with architects and engineering leads to ensure technical readiness of backlog items.
  

• Ensure acceptance criteria and Definition of Done are clearly defined and understood.
  

• Support release planning, deployment coordination, and production readiness activities.
  

Metrics & Continuous Improvement

• Track and report key Agile metrics including velocity trends, sprint predictability, escape defects, lead time, and cycle time.
  

• Analyze trends and propose data-driven improvement actions.
  

• Mentor teams to enhance Agile maturity and influence product and engineering leadership decisions.
  

Requirements

Preferred Qualifications

• Prior hands-on experience as a developer (strongly preferred).
  

• Proven experience as a Scrum Master in an Agile environment.
  

• Strong expertise in JIRA configuration and administration.
  

• Excellent communication, negotiation, and stakeholder management skills.
  

• Ability to manage cross-functional teams and drive alignment across multiple stakeholders.
  

Benefits