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Career Opportunities: ASG Bilingual Nurse Practitioner (NP) (410126)

Role overview

Qualifications

  • Minimum 1-3 years of Nurse Practitioner practice experience (preferably in primary care or urgent care) with strong diagnostic reasoning and assessment skills
  • Previous experience in virtual care/telehealth delivery is considered an asset
  • Master of Nursing (MN NP Program) – clinical practice-focused Nurse Practitioner (NP)
  • License/registration with CNNB/OPNIB (in good standing) and, if applicable, the province where you currently reside as mandated by your provincial regulatory body

Responsibilities

  • Conduct comprehensive patient assessments, identify and manage urgent health concerns, and provide follow-up care for unattached patients
  • Order and interpret diagnostic tests, initiate referrals, and prescribe medications and treatments in accordance with clinical guidelines and scope of practice
  • Utilize computer tools and online services efficiently to support patient care and clinical documentation
  • Follow appropriate escalation pathways and collaborate effectively with medical advisors and the NP team to ensure coordinated patient care

About the company

Foundever logo

Foundever

Customer Experience & Contact Centers

Foundeverβ„’ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Get to know us at www.foundever.com

Company details

Company typeLarge
IndustryCustomer Experience & Contact Centers
Company size10001

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Job description

 

Bilingual Nurse Practitioner (Independent Contractor)

Position Overview


We are seeking a Nurse Practitioner licensed in New Brunswick to join our virtual care team as an independent contractor. In this role, you will provide primary care and clinical symptom assessments remotely via phone, secure messaging, and video. You will deliver evidence-based guidance and support, working independently while collaborating with a multidisciplinary team to ensure safe, timely, and accessible healthcare for all patients. 

 

This opportunity represents an existing vacancy supporting current business operations.

Advantages to Working With Us:

  • Work from the comfort of your home. 

  • Set your own schedule and enjoy flexibility. 

  • Competitive pay: $30 per consultation, with an average of 3-4 consults per hour. 

  • Opportunity to contribute to improving healthcare access and outcomes. 

Key Responsibilities:

  • Conduct comprehensive patient assessments, identify and manage urgent health concerns, and provide follow-up care for unattached patients. 

  • Order and interpret diagnostic tests, initiate referrals, and prescribe medications and treatments in accordance with clinical guidelines and scope of practice. 

  • Utilize computer tools and online services efficiently to support patient care and clinical documentation. 

  • Follow appropriate escalation pathways and collaborate effectively with medical advisors and the NP team to ensure coordinated patient care. 

  • Efficiently navigate digital health platforms and electronic health records, and resolve basic technical issues to ensure uninterrupted patient care.

 

Qualifications:

  • Minimum 1-3 years of Nurse Practitioner practice experience (preferably in primary care or urgent care) with strong diagnostic reasoning and assessment skills. 
  • Previous experience in virtual care/telehealth delivery is considered an asset. 
  • Master of Nursing (MN NP Program) – clinical practice-focused Nurse Practitioner (NP). 
  • License/registration with CNNB/OPNIB (in good standing) and, if applicable, the province where you currently reside as mandated by your provincial regulatory body. 
  • Optional certifications such as CNA telehealth/virtual care training are considered an asset. 
  • Demonstrates passion for improving healthcare access and outcomes, attention to detail, accountability, and commitment to excellence. 
  • Strong organizational and time-management skills; ability to manage multiple priorities and clinical tasks. 
  • Effective communication skills for conveying complex clinical information to patients, colleagues, and healthcare partners. 
  • Experience working with cross-functional teams in a cooperative and supportive environment. 

Home Office Requirements:

  • Reliable high-speed internet connection. 

  • Private, secure workspace to ensure patient confidentiality. 

  • Computer or laptop capable of running multiple applications and virtual care platforms. 

Language Proficiency:

Proficiency in English is required; bilingual (English/French) candidates are strongly encouraged to apply. 

Additional Information:

    • This is an independent contractor position. 

    • Must be licensed in New Brunswick. 

     

    This role may involve the use of approved artificial intelligence (AI) tools to support day-to-day tasks, improve efficiency, and enhance decision-making. Examples may include automated workflows, data-supported recommendations, drafting or summarization tools, or candidate/employee interaction tools (as applicable to the role). 

About Assistance Services Group

Assistance Services Group (ASG), a Foundever Group company, is committed to building positive and lasting relationships with our clients’ customers, employees and citizens. We provide enterprise-wide services addressing needs across a variety of industries, including automotive, healthcare, insurance and legal. But regardless of the industry, our goal remains the same: to provide timely assistance and information for the moments that matter most. Whether it’s car trouble in the middle of nowhere, or child’s fever in the middle of the night, we pride ourselves on being there 24/7 with prompt, professional and experienced help.      

 

 

EEO Statement 

Foundever is committed to Global Ethics and is an equal opportunity employer. We are committed to fostering a diverse, inclusive and equitable work environment where all associates are represented, supported and treated with fairness and respect. We believe in selecting, developing and rewarding the best candidate for the job based on the requirements and responsibilities of the role. If you are

 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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