About the Practice Our client is an outpatient mental health facility providing medication management services for patients experiencing depression, anxiety, and other psychiatric conditions. We are seeking a highly competent Medical Billing & Revenue Cycle Specialist to take ownership of claims management, denial follow-ups, invoicing, reconciliation, and reduction of Accounts Receivable (A/R). This role is essential to maintaining financial health and operational efficiency.
This is not an entry-level billing role. We are looking for someone proactive, analytical and driven, someone who completes tasks before being asked.
Role Overview The primary focus of this role is:
● Medical billing
● Claims submission & denial management
● A/R reduction
● Patient billing support
● Revenue cycle optimization
There will be occasional crossover with administrative support when needed (prior authorizations, call handling).
The ideal candidate is:
● Detail-driven
● Highly accountable
● Direct and solution-oriented
● Comfortable speaking up
● Not sales-focused, but results-focused Core Responsibilities
Medical Billing & Claims Management
● Submit insurance claims accurately and timely
● Follow up on claim denials and rejections
● Resolve billing discrepancies
● Track and reduce A/R balances
● Reconcile payments and patient invoices
● Monitor billing trends and identify patterns
Revenue Cycle & Data Analysis
● Analyze billing data to identify inefficiencies
● Review claims performance metrics
● Suggest process improvements
● Maintain accurate billing reports
● Ensure compliance with payer requirements
Patient Billing Support
● Handle patient calls regarding eligibility and billing questions
● Follow up on delayed or outstanding invoices
● Communicate clearly and confidently with patients
● Address billing concerns professionally
● Escalate complex issues when necessary
Administrative Crossover Support
● Assist with prior authorizations
● Support inbound call handling if admin staff are unavailable
● Transfer calls appropriately
● Maintain organized documentation Systems Used
● Healthy (EHR)
● ClaimMD (Clearinghouse) Experience with similar EHR and clearinghouse systems is acceptable.
The candidate must be quick to learn new systems (cross-training provided).
Required Qualifications
● 1–2+ years medical billing experience (healthcare required)
● Strong understanding of claims, coding basics and modifiers
● Experience submitting claims and handling denials
● Healthcare background required (mental health experience a plus)
● HIPAA compliance knowledge
● Strong data analysis and reporting skills
● Excellent English communication (minimal accent preferred)
● Confident phone presence
● Highly proactive and self-directed
Preferred Qualifications
● Mental health billing experience
● Spanish-speaking ability (bonus, not required)
● Experience reducing A/R significantly
● Experience working in smaller clinics or growing practices
● Male candidate preferred (to support balance in patient interactions), but strong female candidates will be considered
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$500 entry monthly raffle
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