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Cold Calling Appointment Setter(Kenya) at SnappyCX

Key Facts

Remote From: 
Full time
Junior (1-2 years)
English

Other Skills

  • •
    Professionalism
  • •
    Communication
  • •
    Resilience
  • •
    Self-Confidence
  • •
    Detail Oriented
  • •
    Emotional Intelligence
  • •
    Self-Motivation
  • •
    Scheduling

Roles & Responsibilities

  • 1-2 years of experience in B2B cold calling, telesales, or appointment setting targeting US/UK/Australia markets
  • Excellent spoken and written English with a neutral, easily understandable accent
  • Experience using CRMs (Zoho CRM preferred) and VoIP power dialers
  • Resilient with high emotional intelligence and ability to handle rejection; flexible to work US business hours

Requirements:

  • High-Volume Dialing: make outbound cold calls to US-based decision-makers using a power dialer to book qualified sales meetings
  • Pitching and Objection Handling: navigate gatekeepers, deliver value-driven pitches, and handle rejections using scripts and battle cards
  • Pipeline Management: update lead statuses, call dispositions, and meeting notes in Zoho CRM
  • Follow-Up and Meeting Targets: trigger automated follow-up SMS/email sequences and consistently hit daily/weekly quotas for calls and booked appointments

Job description

Job Description-

Our client, a Cold Calling Appointment Setting Agency, is looking for highly motivated, resilient, and articulate Appointment Setters to join our remote appointment setting team.

In this role, you will be the tip of the spear for our outbound campaigns. You will be making high-volume cold calls to business owners in the United States with the primary goal of booking qualified sales meetings.

Key Responsibilities

  • High-Volume Dialing: Execute major outbound cold calls per day using a power dialer to reach decision-makers in the US.
  • Pitching & Objection Handling: Confidently navigate gatekeepers, deliver value-driven pitches, and handle common rejections using provided scripts and battle cards.
  • Pipeline Management: Accurately update and manage lead statuses, call dispositions, and meeting notes directly within Zoho CRM.
  • Follow-Up: Trigger automated follow-up SMS and email sequences for prospects who do not answer or request more information.
  • Meeting Targets: Consistently hit daily and weekly quotas for connected calls and qualified booked appointments.

Requirements (Must-Haves)

  • Experience: Minimum 1-2 years of experience in B2B cold calling, telesales, or appointment setting specifically targeting the US, UK, or Australian markets.
  • Communication Skills: Exceptional spoken and written English with a neutral, highly understandable accent. You must be able to hold confident, natural conversations with US doctors, clinic managers, and accountants.
  • Tech Literacy: Prior experience using CRMs (Zoho CRM preferred) and VoIP power dialers.
  • Resilience: High emotional intelligence and the ability to handle rejection without losing enthusiasm on the next dial.
  • Schedule Flexibility: Must be willing and able to work strict US business hours.

Technical Setup Requirements

This is a strictly remote role. You must have the following setup already in place to be considered:

  • Internet: A stable, wired fiber-optic internet connection (Minimum 20 Mbps download/upload).
  • Power: A reliable backup power solution (UPS or inverter) to ensure zero downtime during local power outages.
  • Hardware: A modern laptop/desktop (Core i5/Ryzen 5 or higher, 8GB+ RAM) and a professional USB noise-canceling headset.
  • Environment: A quiet, dedicated home workspace free from background noise (dogs, traffic, family members).

Compensation & Benefits

  • Base Pay: Competitive base salary based on experience.
  • Commissions: Performance bonuses for every qualified appointment that shows up to the meeting.

How to Apply

To filter out automated applications, please submit:

  1. Your updated CV/Resume.
  2. A 1-to-2 minute Voice Recording

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