XTN-214C431 | HUBSPOT CRM CHAMPION & SALES PIPELINE ANALYST

We are looking for a HubSpot CRM Champion to lead the adoption, optimization, and ongoing management of our HubSpot ecosystem. Your mission is to eliminate data silos, automate repetitive tasks, and ensure our Sales, Marketing, and Service teams are getting maximum value from the platform. You will be the "go-to" expert for troubleshooting, training, and strategic reporting.

Joining Deco Marché offers the unique opportunity to work at the intersection of technology, analytics, and home décor. You will gain exposure to advanced data analysis techniques and tools while contributing to high-impact projects in a dynamic, supportive environment. We offer competitive salaries, comprehensive benefits, and opportunities for professional growth in a thriving, innovative company.

• Platform Advocacy & Adoption: Drive high user adoption by training team members and demonstrating how HubSpot simplifies their daily workflows.
• Process Optimization: Design and implement automated workflows (sequences, lead rotation, lifecycle stage updates) to streamline the customer journey.
• Data Integrity & Governance: Establish "clean data" protocols. Regularly audit records, merge duplicates, and ensure property fields are used consistently across departments.
• Reporting & Analytics: Build and maintain custom dashboards that provide real-time visibility into KPIs (e.g., pipeline velocity, MQL-to-SQL conversion, and team productivity).
• Integration Management: Oversee the connection between HubSpot and our tech stack (e.g., Slack, Gmail/Outlook, Zoom, or proprietary ERPs).
• Internal Support: Act as the primary point of contact for technical issues, "how-to" questions, and new feature requests.
• Customer Experience Monitoring

• Technical Mastery: Deep knowledge of HubSpot (Sales Hub, Marketing Hub, and Service Hub).
• Certifications: Active HubSpot Academy certifications (e.g., HubSpot Sales Software, Reporting, or Platform Consulting) are highly preferred.
• Analytical Mindset: Ability to translate raw data into actionable business insights.
• Communication: Strong ability to explain complex technical features to non-technical staff in a way that feels empowering, not overwhelming.
• Problem-Solving: A "find a way" attitude toward fixing broken processes or finding workarounds for platform limitations.
• Advanced Reporting: Mastery of the HubSpot Custom Report Builder to visualize weighted pipeline vs. total contract value (TCV).
• Strategic Thinking: The ability to look at a "messy" pipeline and suggest structural changes (e.g., adding/removing deal stages) to better reflect the buyer's journey.