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Vlocity Architect

Key Facts

Remote From: 
Full time
Senior (5-10 years)
English

Other Skills

  • •
    Multitasking
  • •
    Teamwork
  • •
    Critical Thinking
  • •
    Analytical Thinking

Roles & Responsibilities

  • 3-7 years of Software/CRM experience with 4+ years in Salesforce/Vlocity CRM
  • Salesforce/Vlocity certifications in functional and technical areas (e.g., CPQ, OM; Integration/Data Architect tracks)
  • End-to-end CRM implementations using Sales Cloud, Service Cloud, and Community Cloud; experience in application development and integration using various design patterns
  • Experience in large Salesforce/Vlocity engagements and in supporting pre-sales activities (proposals, scope estimation, workshops)

Requirements:

  • Lead and deliver end-to-end Salesforce/Vlocity CRM implementations (Sales Cloud, Service Cloud, Community Cloud), including design, development, integration, testing, packaging, and deployment
  • Translate business requirements into functional and technical specifications; create end-to-end Solution Design documents; collaborate with stakeholders and development teams throughout the project lifecycle
  • Conduct customer discovery workshops, support pre-sales activities (estimation, scoping), and communicate solutions to technical and non-technical audiences
  • Design and develop integrations between Salesforce/Vlocity and external systems using SOAP/REST APIs; work with AppExchange products; leveraging Marketing Cloud and Wave Analytics; apply Agile methodologies

Job description

This is a remote position.

  • 3-7 years of Software / CRM experience that should include 4+ years in Salesforce / Vlocity CRM
  • Salesforce / Vlocity Certification in functional and technical area
  • Experience in application development and integration using different design patterns
  • Functional understanding of different cloud products like Sales, Service, Community, FSL etc
  • Ability to demonstrate critical, analytical thinking in all aspects of the job technical and non-technical.
  • Ability to be highly productive, both working independently and in close collaboration within a team environment.
  • Ability to multi-process and thrive in a fast-paced, client-driven environment.
  • Ability to communicate effectively with a wide range of audiences (technical and non-technical, staff and managerial), and in a wide range of settings (e.g., one-on-one, small group, in person, conference calls and via e-mail).

  • Certification:
  • Vlocity CPQ, OM certifications


Requirements

  • Experience in working on large Salesforce / Vlocity engagements as Vlocity Developer
  • Extensive experience of implementing end to end CRM solution using Sales Cloud, Service Cloud and Community Cloud
  • Experience in working on proposals, estimating scope of work and supporting pre-sales activities
  • Transforming business requirement into Salesforce / Vlocity functional and technical requirements
  • Expertise in Lead Management process, Quote to Cash process, Case Management and Call Centre process
  • Conducting customer workshop during project discovery, preparing end to end Solution design documents, and working with development team as per project requirement
  • Gather requirements, design, code, debug, analyse performance, package and deploy solutions to the clients Salesforce / Vlcoity.com organization.
  • Collaborate and interact with stakeholders to establish-client business needs and translate these into technical solutions.
  • Experience of Design and develop integrations between Salesforce.com and other systems using SOAP and REST API
  • Salesforce / Vlocity certifications in architect and consulting track (Integration Architect, Data Architect, Sales Cloud, Service Cloud etc) are preferred
  • Strong communication skill
  • Experience working on App Exchange products
  • Salesforce/ Vlocity Marketing and Wave cloud experience
  • Experience in Agile and other project management methods.


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