IT Automation Engineer

Pro Staffing is a dynamic recruitment agency connecting healthcare professionals and other skilled workers with opportunities across the UK. As we continue to scale, we rely on modern digital tools and process automation to streamline our operations, improve efficiency, and deliver excellent service to both candidates and clients.

We are seeking an experienced IT Automation Engineer to join our growing team. This role is central to designing, implementing, and maintaining automation solutions that integrate across our recruitment platforms and internal systems.

Role Overview

As an IT Automation Engineer, you will:

• Design, develop, and maintain automations that streamline internal operations.
  
• Collaborate with different teams to gather requirements and translate them into scalable automation solutions.
  
• Integrate and connect multiple platforms—including Microsoft ecosystem tools, PARiM, and n8n—ensuring seamless workflows.
  
• Provide technical support for existing automation systems and troubleshoot issues.
  
• Continuously monitor, optimize, and document automations for long-term stability and efficiency.
  

Key Responsibilities

• Automation Development:
  
• Build and deploy process automations across recruitment, HR, operations, and finance functions.
  
• Configure integrations between systems such as PARiM, Microsoft 365 (Teams, Outlook, SharePoint, Power Automate, Power BI), and other SaaS platforms.
  
• Use tools like n8n and similar workflow automation platforms to orchestrate complex processes.
  
• Requirements Gathering & Collaboration:
  
• Work closely with recruitment consultants, back-office teams, and management to identify automation opportunities.
  
• Document workflows, user requirements, and technical specifications.
  
• Maintenance & Support:
  
• Monitor existing automations for performance, reliability, and errors.
  
• Provide Tier 2/3 technical support for automation-related issues.
  
• Apply updates, patches, and enhancements to ensure business continuity.
  
• Innovation & Best Practices:
  
• Recommend new tools, techniques, and best practices for process automation.
  
• Advocate for efficiency improvements across the business through automation.
  
• Stay up to date on the latest trends in low-code/no-code platforms, RPA, and AI-driven automation.
  

Skills & Qualifications

Required:

• Proven experience (3–5+ years) designing and implementing automations across business systems.
  
• Hands-on expertise with n8n, Microsoft Power Automate, and related workflow automation platforms.
  
• Strong knowledge of the Microsoft ecosystem (Teams, Outlook, SharePoint, Power BI, Azure).
  
• Experience integrating third-party platforms such as PARiM or similar workforce management tools.
  
• Ability to translate business requirements into technical solutions.
  
• Proficiency in using APIs, webhooks, and database integrations.
  
• Strong troubleshooting, debugging, and documentation skills.
  

Preferred:

• Experience in the recruitment or staffing industry.
  
• Familiarity with RPA (e.g., UiPath, Blue Prism, Automation Anywhere).
  
• Knowledge of scripting/programming (JavaScript, Python, or similar) for custom automation logic.
  
• Understanding of data governance, compliance, and security best practices.
  

Soft Skills

• Excellent communication and stakeholder management skills.
  
• Ability to work independently while collaborating across multiple teams.
  
• Detail-oriented, proactive, and solution-driven mindset.
  
• Strong organizational skills and ability to manage multiple projects simultaneously.
  

What We Offer

• Competitive salary package.
  
• Opportunity to shape automation strategy within a growing business.
  
• Collaborative and innovative work culture.
  
• Professional growth and development opportunities.
  
• Flexible work environment (hybrid/remote options).